Specifications

stays the same, performing a firmware Refresh will not update the image
information. For example, if you replace a firmware image with an image of the
same name but a newer version number, and then perform a firmware Refresh,
Inventory Manager will continue to display the older firmware version number.
Solution: Delete the firmware image from Inventory Manager and then perform a
firmware Refresh. You can also update a firmware's version number on the
firmware image's General tab.
Firmware
Problem
1:
The firmware upgrade operation fails on an ER16 and displays the message "SNMP
Error−Timeout". This problem is due to a limitation on the ER16, and happens when:
the ER16 is configured with a primary and backup CM,
the primary CM has more than 1 image loaded on its flash card, and
both the primary and backup CM have the same image chosen for next boot.
Solution: When performing a firmware upgrade on an ER16 configured with a primary and backup CM,
verify that there is only one image loaded on the primary CM's flash card.
Problem
2:
The Matrix E5 serial number may not be displayed in Inventory Manager.
Solution: Upgrade the Matrix E5 firmware to version 3.00.06 and clear NVRAM. The serial number
should now display correctly.
Problem
3:
Second generation devices (e.g. 2H252−25R) incorrectly display a value in the Bytes Trans.
column of the Active Status Panel (Details view) for an Archive Save operation that fails
because the TFTP server is not running.
Solution: Ignore this value. This will be fixed in a future firmware release.
Problem
4:
Archive operations on Matrix E1 devices fail following a failed firmware upgrade operation.
Solution: Reset the Matrix E1 device. Following a reset, the archive operation should be successful. This
will be fixed in a future firmware release.
Problem
5:
For X−Pedition routers, changing the Asset Tag in the Device General Tab fails with the
following message: SNMP Error = General Error writing value [NetworkAdmin] to oid
[sysContact.0]. This is because current versions of X−Pedition firmware do not support asset
tags. However, despite the failure status, the System attributes do get set properly on the
device and the asset tag is stored in the Inventory Manager database.
Solution: This will be fixed in a future firmware release.
Problem
6:
E1 Devices only. Archive and Restore Archive operations may not work properly if the device
is modeled using a Routing IP address.
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