Specifications

If the firmware image being transferred is not stored in the firmware directory
specified for the file transfer protocol being used, the upgrade operation will
fail. Verify that the firmware image is accessible to the file transfer method
(FTP or TFTP) configured for the device. For information, see File Transfer
Settings Options and How to Set a File Transfer Method.
Problem 9: If you upgraded from Inventory Manager version 1.2 to version 2.1 and
imported your database, the first time you archive a device that resides in a
chassis and was previously archived in the earlier version, a Difference icon
will be displayed along with the message "Configurations Are Equal −−
Device Information Change Detected". This is because the chassis naming
convention changed between version 1.2 and version 2.1.
Solution: Use the Description column in the Archive Tab (Device) to verify that the
difference was the chassis name change.
Problem 10: If you change your TFTP or FTP firmware directory path (Tools > Options >
Inventory Manager > File Transfer Settings), and then perform a firmware
Refresh, previously discovered images (from the old directory) are not deleted
from the right−panel firmware Details View. The old images are still listed
with a status of "File found". If these old images are selected in the Firmware
Upgrade Wizard, the upgrade operation will fail.
Solution: If you change your firmware directory path, all images listed in the firmware
Details View should be deleted manually prior to performing a firmware
Refresh with the newly−defined directory path. It is up to the user whether to
delete the images from the server. Doing so would permanently remove them
from your hard drive.
Problem 11: If you have an AppleTalk Routing Engine (ARE) in an SSR, the AppleTalk
configuration is not captured during an Archive operation.
Problem 12: When using a remote file transfer server to perform a firmware or boot PROM
upgrade, the operation fails with an "SNMP Timeout" error.
Solution: Verify that Inventory Manager has SNMP contact to the device, that the device
has tftp/ftp access to the remote server, and that the path and file name are
correct.
Problem 13: If you upgraded from an earlier version of Inventory Manager to version 2.1
and imported your database, archives for chassis groups will not display the
devices in the Archive General tab. This is because chassis naming conventions
change between versions.
Solution: Re−add the devices to the archive using the Edit Devices button in the Archive
General tab. Refer to the chassis group name displayed in the Archive General
tab, and select that group when re−adding the devices.
Problem 14: If you change a firmware image in your firmware directory but the filename
Welcome to NetSight Inventory Manager Help
General 19