Datasheet
Overview of DFE-Platinum Module Shutdown Procedure (Special Instructions)
4-6 Troubleshooting
Overview of DFE-Platinum Module Shutdown Procedure
(Special Instructions)
DFE-Platinum modules installed in an SS6000, Matrix N3, Matrix N7, or Matrix E7 chassis
are interdependent and operate under a single IP address as a single, distributed switch
system (hardware, databases, and persistent storage). In this operating environment, the
DFE-Platinum module must shut down in an orderly fashion to ensure that the other
modules in the system and other devices on the network are notified of the impending
change. The device(s) can then make intelligent decisions and stabilize the network before
the change is made; thereby increasing network availability.
You can shut down a DFE-Platinum module in an operating system using the OFFLINE/
RESET switch shown in Figure 4-3. There are two procedures to shut down a
DFE-Platinum module.
• Recommended shutdown procedure (page 4-7)
• Last resort shutdown procedure
(not recommended) (page 4-8)
User parameters
(IP address, device
and module name,
etc.) were lost
when the module
power was cycled,
the front panel
OFFLINE/RESET
switch was
pressed.
Position of Mode switch
(7), Persistent Data
Reset, was changed
sometime before either
cycling power or
pressing the OFFLINE/
RESET switch, causing
the user-entered
parameters to reset to
factory default settings.
Clear Persistent Data
that was set through
Local Management.
The module was moved
either from slot-to-slot
or from chassis-to-
chassis.
Reenter the lost parameters as necessary. Refer
to the Matrix DFE-Platinum Series Configuration
Guide for the instructions to configure the device.
If the problem continues, contact Enterasys
Networks for technical support.
Table 4-4 Troubleshooting Checklist (continued)
Problem Possible Cause Recommended Action
Caution: Do not remove a DFE-Platinum module from an operating chassis system
before reading the following information and instructions.