User Manual
HD-TVI Speed Dome User Manual 
37
Figure A-4 Star Shape Connection 
For such case, the best way is adding a RS485 distributor. This product can effectively change the 
star-shape connection to which satisfies the requirement of RS485 industry standard, in order to 
avoid those problems and improve the communication reliability. Show as figure 5.   
Figure A-5 RS485 Distributor 
  Troubleshooting of RS485 communication 
Problem  Possible Reasons  To Solve the Problem 
The speed 
dome does 
the 
self-test 
action but 
cannot be 
controlled 
remotely. 
1. The address or baud rate of the 
speed dome does not match with 
those of remote control device. 
1. Adjust the address and baud 
rate of the remote control device 
to match with those of the speed 
dome. 
2. The wire RS485+ connects to 
the interface RS485- and wire 
RS485- connects to the interface 
RS485+. 
2. Connect the wire RS485+ to the 
interface RS485+ and wire RS485- 
to the interface RS485-. 
3. The RS485 wire is 
disconnected. 
3. Reconnect the RS485 wire 
tightly. 
4. RS485 wire is broken.  4. Change a RS485 wire. 
The speed  1. The connection is loose.  1. Reconnect the RS485 wire 










