Technical data
Table Of Contents
- Important Information
- The Enphase Envoy Communications Gateway
- Installation Planning and Preparation
- Install the Envoy
- 1. Find the Envoy Serial Number
- /2. Register the Envoy
- 3. Find a Location for the Envoy
- 4. Connect to the Internet
- 5. Check the Internet Connection
- 6. Install the Modules and Microinverters
- 7. Check the Envoy’s Progress
- 8. Wall Mount the Envoy (Optional)
- 9. Build the Virtual Array
- 10. View System Performance in Enlighten
- Envoy Operation
- Troubleshooting
- Power Line Communication Troubleshooting
- Network Basics and Troubleshooting
- Issue: IP Address Problems
- Issue: LCD Screen Displays “-Web”
- Issue: LCD Screen Displays “Envoy Failure +Web or -Web”
- Issue: LCD Screen Displays "Scanning Inhibited"
- Issue: The Envoy has Good Signal Strength but is Too Far from the Router
- Issue: Wireless Adapter Wi-Fi Problems
- Issue: How Set Up Wi-Fi Without Wi-Fi WPS
- Issue: Internet Traffic is Slower After Installing a Bridge
- DHCP versus Static IP Addressing
- MAC Filtering
- Firewall Settings
- Replacing an Envoy
- Envoy Local Interface
- Technical Data
Envoy Installation and Operation
2014 Enphase Energy Inc. 141-00011 Rev 05
8
Installation Planning and Preparation
Review the following preinstallation checks and sizing considerations before you install the Envoy.
System Sizing
The Envoy is capable of monitoring a large system of Enphase Microinverters. This number varies with
Envoy model. Check the model number (SKU) on the Envoy box, or on the back of the Envoy, to determine
which model you are installing. Check the following table for capacity information:
Envoy model number
(SKU)
Number of microinverters
monitored
ENV-120-01
ENV-120-02
600
IEMU-03 (previous model)
250
NOTE: When multiple Envoys are required at a single site, see our technical brief on
commercial design at http://www.enphase.com/support.
Preinstallation Checks
Before installing the Envoy, make sure that the site has a standard AC outlet available near the load center.
Do not use a power strip.
To use the Enlighten web-based monitoring and analysis software, additional requirements are:
Always-on broadband Internet connection
Broadband router with spare Ethernet port or a wireless router if using the optional Enphase
wireless adapter.
Up-to-date web browser to view Enlighten. Supported browsers are Internet Explorer 8 or higher,
Firefox 11 or higher, Chrome 5 or higher, and Safari 5 or higher. Enlighten requires Adobe Flash
Player 10 or higher. For Internet Explorer 8 users, install the Google Chrome Frame plug-in.
Enlighten is compatible with Internet-enabled mobile devices running iOS 5 or higher and
Android 4 or higher.
Check the Envoy shipping box for the following items:
Envoy Communications Gateway
Ethernet cable
AC power cord
Power line communication bridges (included with some models)
Envoy Communications Gateway Quick Install Guide
If you plan to wall-mount the Envoy, you need two #8 screws and a screwdriver.