Technical data
Table Of Contents
- Important Information
- The Enphase Envoy Communications Gateway
- Installation Planning and Preparation
- Install the Envoy
- 1. Find the Envoy Serial Number
- /2. Register the Envoy
- 3. Find a Location for the Envoy
- 4. Connect to the Internet
- 5. Check the Internet Connection
- 6. Install the Modules and Microinverters
- 7. Check the Envoy’s Progress
- 8. Wall Mount the Envoy (Optional)
- 9. Build the Virtual Array
- 10. View System Performance in Enlighten
- Envoy Operation
- Troubleshooting
- Power Line Communication Troubleshooting
- Network Basics and Troubleshooting
- Issue: IP Address Problems
- Issue: LCD Screen Displays “-Web”
- Issue: LCD Screen Displays “Envoy Failure +Web or -Web”
- Issue: LCD Screen Displays "Scanning Inhibited"
- Issue: The Envoy has Good Signal Strength but is Too Far from the Router
- Issue: Wireless Adapter Wi-Fi Problems
- Issue: How Set Up Wi-Fi Without Wi-Fi WPS
- Issue: Internet Traffic is Slower After Installing a Bridge
- DHCP versus Static IP Addressing
- MAC Filtering
- Firewall Settings
- Replacing an Envoy
- Envoy Local Interface
- Technical Data
Envoy Installation and Operation
2014 Enphase Energy Inc. 141-00011 Rev 05
5
Important Information
Read this First
Follow the instructions in this manual. These instructions are key to the installation and
maintenance of the Enphase Envoy® Communications Gateway (Envoy).
To ensure the safe installation and operation of the Envoy, note the following safety
symbols that appear throughout this document to indicate dangerous conditions and
important safety instructions.
WARNING! This indicates a situation where failure to follow instructions may be a safety hazard
or cause equipment malfunction. Use extreme caution and follow instructions carefully.
NOTE: This indicates information that is very important for optimal system operation. Follow
instructions closely.
Safety Instructions
Perform all electrical installations in accordance with all local electrical codes and the National
Electrical Code (NEC), ANSI/NFPA 70.
Do not attempt to repair the Envoy; it contains no user-serviceable parts. Tampering with or
opening the Envoy will void the warranty. If the Envoy fails, contact Enphase Customer Support
for assistance (support@enphaseenergy.com).
Warranty void if cover removed.
Refer servicing to qualified personnel.
Before installing or using the Envoy, read all instructions and cautionary markings in the
technical description and on the Envoy.
Audience
This manual is intended for use by professional installation and maintenance personnel.