Technical data
Table Of Contents
- Important Information
- The Enphase Envoy Communications Gateway
- Installation Planning and Preparation
- Install the Envoy
- 1. Find the Envoy Serial Number
- /2. Register the Envoy
- 3. Find a Location for the Envoy
- 4. Connect to the Internet
- 5. Check the Internet Connection
- 6. Install the Modules and Microinverters
- 7. Check the Envoy’s Progress
- 8. Wall Mount the Envoy (Optional)
- 9. Build the Virtual Array
- 10. View System Performance in Enlighten
- Envoy Operation
- Troubleshooting
- Power Line Communication Troubleshooting
- Network Basics and Troubleshooting
- Issue: IP Address Problems
- Issue: LCD Screen Displays “-Web”
- Issue: LCD Screen Displays “Envoy Failure +Web or -Web”
- Issue: LCD Screen Displays "Scanning Inhibited"
- Issue: The Envoy has Good Signal Strength but is Too Far from the Router
- Issue: Wireless Adapter Wi-Fi Problems
- Issue: How Set Up Wi-Fi Without Wi-Fi WPS
- Issue: Internet Traffic is Slower After Installing a Bridge
- DHCP versus Static IP Addressing
- MAC Filtering
- Firewall Settings
- Replacing an Envoy
- Envoy Local Interface
- Technical Data
Envoy Installation and Operation
2014 Enphase Energy Inc. 141-00011 Rev 05
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Enabling a Connection to Enphase
The Enable Connection to Enphase menu item creates a secure connection to Enphase allowing Enphase
personnel to troubleshoot the system remotely.
To open a connection to Enphase:
1. Press and hold the Envoy Menu button. After two seconds the Envoy menu appears.
2. Continue holding the Menu button. When the LCD screen displays “Enable Connection to
Enphase”, release the Menu button.
The LCD screen now reads:
Once the connection is open, the LCD will return to the default display.
Disabling a Connection to Enphase
The Disable Connection to Enphase menu item closes the secure connection to Enphase.
To close a connection to Enphase:
1. Press and hold the Envoy Menu button. After two seconds the Envoy menu appears.
2. Continue holding the Menu button. When the LCD screen displays “Disable Connection to
Enphase”, release the Menu button.
The LCD screen now reads:
Once the connection is closed, the LCD will return to the default display.
Disabling Connection
Disable Connection
To Enphase
Enabling Connection
Enable Connection
To Enphase