Technical data
Table Of Contents
- Important Information
- The Enphase Envoy Communications Gateway
- Installation Planning and Preparation
- Install the Envoy
- 1. Find the Envoy Serial Number
- /2. Register the Envoy
- 3. Find a Location for the Envoy
- 4. Connect to the Internet
- 5. Check the Internet Connection
- 6. Install the Modules and Microinverters
- 7. Check the Envoy’s Progress
- 8. Wall Mount the Envoy (Optional)
- 9. Build the Virtual Array
- 10. View System Performance in Enlighten
- Envoy Operation
- Troubleshooting
- Power Line Communication Troubleshooting
- Network Basics and Troubleshooting
- Issue: IP Address Problems
- Issue: LCD Screen Displays “-Web”
- Issue: LCD Screen Displays “Envoy Failure +Web or -Web”
- Issue: LCD Screen Displays "Scanning Inhibited"
- Issue: The Envoy has Good Signal Strength but is Too Far from the Router
- Issue: Wireless Adapter Wi-Fi Problems
- Issue: How Set Up Wi-Fi Without Wi-Fi WPS
- Issue: Internet Traffic is Slower After Installing a Bridge
- DHCP versus Static IP Addressing
- MAC Filtering
- Firewall Settings
- Replacing an Envoy
- Envoy Local Interface
- Technical Data
Envoy Installation and Operation
2014 Enphase Energy Inc. 141-00011 Rev 05
20
Normal Operation
Once the Envoy completes a scan, normal operation begins or resumes. At this point, the indicators in the
LCD screen show current values for your system. This is the home screen:
It may be a few minutes before energy data appears or increases on the home screen after starting up the
Envoy or initiating a scan. Information shown during normal operation includes:
Local IP address, for example: 192.168.2.140 (your actual local IP address will be different). The
Envoy attempts to get a dynamically assigned DHCP (Dynamic Host Configuration Protocol) IP
address during power-up sequence. The Envoy uses the DHCP IP address as a route to the
Internet. If 169.254.120.1 is shown, the Envoy has not yet acquired a dynamic IP. Refer to
“Troubleshooting” on page 29, if this address continues to display.
Web connection indication: +Web. The web status indicates whether the Envoy is connected to
Enlighten. The status -Web indicates that the Envoy is not connected to Enlighten.
Indication of the present power-production, in watts: (n)W (where n is a number)
Indication of the life time kilowatt hours reported to this Envoy: (n)kWh (where n is a number)
Indication of the number of online microinverters producing power, reporting in to the Envoy, and not
having any error conditions: (n) (where n is a number). At night, the number of microinverters
displayed is zero.
After the Envoy establishes an IP address and the web connection, the Envoy periodically contacts an NTP
(Network Time Protocol) server to maintain an accurate local time.
Using the Envoy LCD Menu
Use the Envoy Menu button
located on the right side of the
Envoy to access the Envoy
LCD menu.
1. Press and hold this
button. After two
seconds the Envoy
menu appears in the
Envoy’s LCD screen.
2. Continue holding the
Menu button. Menu
items appear in the
following order:
192.168.2.140 +Web
2407W 783kWh 25
Menu
Button