Technical data

Envoy Installation and Operation
Copyright  2012 Enphase Energy 141-00014 Rev 03
45
Where message is displayed:
Description
Home Screen
Inventory Screen
DC Voltage Too
High
DC Voltage Too High
Recommended Action: Ask your installer to check that the PV module
and microinverter are compatible. It may be that the PV module generates
a higher voltage than is recommended for the microinverter. Your installer
may refer to the Module Compatibility List for more information at
http://www.enphase.com/downloads/.
Description: The microinverter reports that DC input voltage from the PV
module is too high.
If the condition persists: If the PV module is compatible and the
condition persists, contact your installer or refer to the Troubleshooting
Guide at http://www.enphase.com/downloads/.
DC Voltage Too
Low
DC Voltage Too Low
Recommended Action: This is usually a normal condition during hours of
low light and at dawn and dusk.
Description: The microinverter reports that DC input voltage from the PV
module is too low. If this condition does not clear during hours of full
daylight, the microinverters may be heavily shaded or covered by snow.
If the condition persists: If this event occurs during full daylight or if the
condition persists, contact your installer or refer to the Troubleshooting
Guide at http://www.enphase.com/downloads/.
If this event occurs and clears daily or often during hours of full daylight,
check that the PV module and microinverter are compatible. Refer to the
Module Compatibility List for more information at
http://www.enphase.com/downloads/.
Download to
module begun
Description: The Envoy has started a software upgrade to the indicated
microinverter.
Recommended Action: This process may take a few minutes. No action
is required.
Download to
module ended
Description: The Envoy has successfully delivered a software upgrade to
a microinverter.
Recommended Action: No action is required.
Download to
module failed
Description: The Envoy was unable to successfully deliver a software
upgrade to a microinverter.
Recommended Action: No action is required; the Envoy will repeat the
attempt.
Envoy Failure
Recommended Action: Unplug the Envoy from the AC outlet and plug it
in once again. Leave it plugged in and in place for at least 15 minutes.
Description: This message displays after the Envoy has tried
unsuccessfully three times to start up.
This condition does not affect your system’s ability to produce power.
When the connection is restored, the Envoy will catch up with the
transmission of any/all energy data it has stored.
If the condition persists: If the Envoy continues to display Gateway (or
Envoy) Failure or if it never moves beyond the Initialization stage, contact
your installer or refer to the Troubleshooting Guide at
http://www.enphase.com/downloads/.
Filesystem
integrity audit
failed
Description: The Envoy file system integrity audit has failed.
Recommended Action: For assistance, contact Enphase Energy
customer support.