Technical data

Envoy Installation and Operation
Copyright  2012 Enphase Energy 141-00011 Rev 03
41
Where message is displayed:
Description
Home Screen
Inventory Screen
Envoy Failure
Recommended Action
: Unplug the Envoy from the electrical outlet and
plug it in once again. Leave it plugged in and in place for at least 15
minutes.
Description
: This message displays after the Envoy has tried
unsuccessfully three times to start up.
This condition does not affect your system’s ability to produce power, and
when the connection is restored, the Envoy will catch up with the
transmission of any/all energy data it has stored.
If the condition persists
: If the Envoy continues to display Gateway (or
Envoy) Failure or if it never moves beyond the Initialization stage, contact
your installer or refer to the Troubleshooting Guide at
http://www.enphase.com/support/.
Filesystem
integrity audit
failed
Description:
The Envoy file system integrity audit has failed.
For assistance, contact Enphase Energy customer support.
GFI Tripped gfi-tripped
Recommended Action
: To clear this error using the Envoy interface, follow
the directions on page
29. After being reset, the condition should clear
unless conditions causing the event have not been remedied or if the
failure is permanent.
Description
: A microinverter has detected ground fault current greater
than one amp on the DC side.
The GFI sensor in the microinverter detects changes in electrical current
by measuring the amps traveling through a circuit and quickly opens
(breaks) the circuit when there is a small loss or ground fault. These
losses or ground faults can be due to moisture, overload, defective circuit,
live wires making contact with ground wire, etc.
If the condition persists
: If GFI events persist after clearing the condition
from the Envoy, contact your installer or refer to the Troubleshooting
Guide at
http://www.enphase.com/support/
For further assistance, contact Enphase Energy customer support at
[e-mail].
GridProfile-
Incompatible
GridProfile-
Incompatible
Recommended Action
: Ask your installer to use the Envoy Interface to
select a grid profile that is compatible with the installed microinverters.
Description
: This message displays when the selected grid profile is
incompatible with microinverter hardware.
This condition does not affect your system’s ability to produce power, and
when the connection is restored, the Envoy will catch up with the
transmission of any/all energy data it has stored.
If the condition persists
: Contact your installer or refer to “Manage the
Grid Profile
”
on page 29.