Technical data

Envoy Installation and Operation
Copyright  2012 Enphase Energy 141-00011 Rev 03
39
Where message is displayed:
Description
Home Screen
Inventory Screen
AC Voltage Out
Of Range
AC Voltage Out Of
Range
Recommended Action:
This condition should correct itself. No action is
required.
Description
: The microinverter reports that the AC voltage coming from
the utility is either too low or too high as specified by applicable regional
standards.
When the microinverter detects a voltage out of range condition, it must
remain offline for a short period of time (several minutes, varies by region).
If, during those several minutes the utility again exceeds or falls short of
acceptable limits, the timer must restart and the microinverter may not
begin producing power for an additional short period following the last
out-of-bounds condition.
If the condition persists:
Contact your installer or refer to the
Troubleshooting Guide at
http://www.enphase.com/support/.
Applying grid
profile xx from
regulatory
specification yy
Description:
The Envoy has started a change to the grid profile for the
microinverters. This process may take a few minutes. No action is
required.
xx = grid profile name
yy = Regional specification name.
Bad Flash
Image
Bad Flash Image
Description:
The microinverter is not producing power due to a software
problem.
For assistance, contact Enphase Energy customer support.
Commanded
Reset
Commanded Reset
Recommended Action:
No action is required; it will automatically resume
normal operation momentarily.
Description:
The microinverter was reset, either following a successful
software download or by user command.
Control Request
Description:
The Envoy has received a control request made via the
Envoy interface (Administration > Device Conditions and Controls page)
or via Enlighten.
This uncommon condition will occur only during isolated troubleshooting
procedures by Enphase personnel. No action is required.
Critical
Temperature
Critical Temperature
Recommended Action:
This condition should correct itself. No action is
required.
Description
: This rare condition occurs if the microinverter reports an
internal temperature that exceeds its rated range. It reacts by producing
less power to reduce internal temperature. Once the internal temperature
of the microinverter diminishes, it will resume full power production and
this error message will clear.
If the condition persists:
Contact your installer or refer to the
Troubleshooting Guide at
http://www.enphase.com/support/.