Install Manual
State Description
Uncommissioned
Flashing blue After booting up, IQ
TM
Battery has paired with an IQ
TM
Gateway but has not passed the commissioning
three-way handshake to conrm that it is an Enphase
device.
Flashing green After passing the three-way handshake with the IQ
TM
Gateway.
After commissioning (normal operation)*
Rapidly ashing yellow Starting up / Establishing communications
Red ashes in sequences of 2 Error. See “Troubleshooting”.
Solid yellow Not operating due to high temperature. See “Trouble-
shooting”.
Solid blue or green Idle. Color transitions from blue to green as state of
charge increases. Check Enphase Installer App for
charge status.
Slowly ashing blue Discharging
Slowly ashing green Charging
Slowly ashing yellow Sleep mode activated
Off Not operating. See “Troubleshooting”.
* IQ
TM
Batteries have a one-hour orphan timer. If the IQ
TM
Gateway stops communicating with
them, after one hour the IQ Batteries return to an “uncommissioned” state.
b
Operating mode and set points
IQ
TM
Battery supports multiple storage interactive system modes based on usage.
A ) Using Enphase Installer App, select Menu > Settings > Battery Storage.
B ) Select one of three battery modes:
• Self-consumption mode (default, no setting change required)
• Savings mode
• Full backup
For more information on Operation modes, refer to the Storage System Owner’s
guide at enphase.com/en-us.
c
Troubleshooting
If the IQ
TM
Battery(ies) are not operating correctly, do the following. If the issue
persists, contact Enphase at enphase.com/en-us/support/contact.
A ) If the IQ
TM
Battery(ies) do not operate, check the temperature in the room
and increase cooling and/or ventilation as required. Check that the front,
and top sides of the IQ
TM
Battery 3T and IQ
TM
Battery 10T have at least
15cm (six inches) of unobstructed clearance.
B ) If the IQ
TM
Battery LED is off, turn off the breaker for the branch circuit, wait
for at least one minute, and turn it back on.
NOTE: During a brownout or blackout, the IQ
TM
Battery powers down
automatically. This is normal. When power is restored, it automatically
starts up again.
C ) If you do not see IQ
TM
Battery information in Enphase Installer App, check that
the IQ
TM
Gateway and the Internet connection are working. If the issue persists,
contact Enphase Customer Support at enphase.com/en-us/support/contact.
A ) Use the Enphase Installer App to commission the IQ
TM
Battery(ies). Once
connected to the IQ
TM
Gateway, refer to the Enphase Installer App help
topics for more information.
B ) After the IQ
TM
Gateway has detected the IQ
TM
Battery(ies), the IQ
TM
Battery LEDs operate as described in the following section.
CONFIGURE and ACTIVATE
OPERATION
a
LED overview
After being commissioned, the LED ashes yellow while each IQ
TM
Battery
boots up. If the LED rapidly ashes green for more than two minutes, the bat-
tery is in trickle charge mode and will remain so until it reaches a minimum
state of charge (up to 30 minutes). After the IQ
TM
Battery is booted up, the
LED becomes blue or green depending on the charge level. If the LED ashes
yellow after one hour or changes to a ashing red state, contact Enphase
Customer Support at enphase.com/en-us/support/contact.
9
Ensure that the IQ
TM
Battery cover reaches the position shown in the side
view image after the completion of the step B.
C ) Pull out the lower portion of the cover in the directions shown below and
move it away from the wall slightly(in order to unlock the highlighted
angular tabs):
D ) Pull out the cover in the indicated direction.
Before Step B
After Step B
Disassembly of the IQ
TM
Battery Cover (continued)
NOTE: Only for reference purpose, the IQ
TM
Battery 10T Cover image is
shown above for unlocking.
IQ
TM
Battery 10T Cover
Limitation of Use :
Your IQ
TM
Battery unit is not intended for use as a primary or backup power source
for life-support systems, other medical equipment, or any other use where product
failure could lead to injury, loss of life, or catastrophic property damage. Enphase
disclaims any and all liability arising out of any such use of your IQ
TM
Battery unit.
Further, Enphase reserves the right to refuse to provide support in connection with
any such use and disclaims any and all liability arising out of Enphase’s provision of,
or refusal to provide, support for your IQ
TM
Battery device in such circumstances.