Envoy IQ Installation

Envoy-S Installation and Operation
 2015 Enphase Energy Inc. 141-00027 Rev 01
47
Message Shown on
Events and Inventory
Screens
Description
GfiTripped
Recommended Action: Clear this error via Enlighten’s Current Issues page. After
being reset, the condition will clear unless the conditions causing the event remain
or if the failure is permanent.
Description: A microinverter has detected ground fault current greater than one
amp on the DC side. A GFI sensor in the microinverter detects changes in the DC
current and quickly opens (breaks) the circuit when there is a ground fault. These
ground faults can be due to DC wires making contact with grounded racking,
moisture, or overload.
If the condition persists: If the GFI event persists after clearing the condition from
the Envoy, contact your installer.
For further assistance, contact Enphase Energy customer support at
[e-mail].
GridGone
Recommended Action: In most cases no action is required. This occurs if there is
a power outage in your area and the system has stopped production. Solar
production will resume when the utility restores power to your area. Verify that the
circuit breaker(s) for the PV array are ON at the load center. If all breaker(s) are on,
the condition should clear itself.
Description: The microinverter has detected grid instability. In most cases, this
points to a problem with the utility service (e.g., a power outage). In other cases,
this may be a false positive and a microinverter may be incorrectly reporting grid
instability. In this case a microinverter software upgrade may be needed to help
resolve this issue.
If the condition persists: If Grid Gone events persist, contact your installer or
refer to the Troubleshooting Guide at enphase.com/support.
GridInstability
Description: The microinverter is not producing power due to one or more of these
conditions: AC Frequency Out Of Range, AC Voltage Out Of Range, or Grid Gone.
Note that Grid Instability will remain for about five minutes after the underlying
conditions clear. No power is produced during this time.
Recommended Action: No action is required unless the condition persists. If it
persists, contact Enphase Energy customer support.
GridOffsetHi
Recommended Action: No action is required unless the condition persists.
Description: The average current to the grid is too high for the configured grid
profile.
When the microinverter is operating normally, no DC current is injected into the
grid. If the DC current is too high, this may indicate an issue with the microinverter.
If the condition persists: Contact your installer or refer to the Troubleshooting
Guide at enphase.com/support.
GridOffsetLow
Recommended Action: No action is required unless the condition persists.
Description: The average current to the grid is too low for the configured grid
profile.
When the microinverter is operating normally, no DC current is injected into the
grid. If the DC current is too low (negative), this may indicate an issue with the
microinverter.
If the condition persists: Contact your installer or refer to the Troubleshooting
Guide at enphase.com/support.
Grid profile application
completed
Description: The Envoy has completed a change to the grid profile for the
microinverters. No action is required.