Envoy IQ Installation

Envoy-S Installation and Operation
 2015 Enphase Energy Inc. 141-00027 Rev 01
40
If a microinverter registers a GFI Tripped condition, you can attempt to clear this condition. An Envoy is
required to send the clear-gfi message to clear the condition. If the condition does not clear after you perform
the following procedure, contact Enphase Energy customer support at [e-mail].
There are two ways to send a clear message to the microinverter. Note that the condition will not clear after
sensor reset if the cause of the failure is still present. If the condition persists, contact your installer.
Method 1: Clear this error through Enlighten.
 Access the System in Enlighten.
 Click the Events tab. The next screen lists shows that there is a current “GFI Tripped” condition for
the system.
 Click GFI Tripped.
 Where “n” is the number of affected devices, click n devices (show details).
 Click the serial number of the affected microinverter.
 Click the Reset GFI Sensor button.
The system displays, “A GFI sensor reset task was issued on 08/03/2015 01:34 PM CDT for this
microinverter and is still pending.”
Method 2: Send the clear message using the Installer Toolkit. On the list of detected microinverters, there is
a green dot or red square to the left of each microinverter serial number. A green dot indicates Status OK. A
red square indicates an event for that microinverter.
 Tap the to the left of the serial number to view details for a microinverter event.
 If the microinverter status shows that there is an active GFI tripped condition, tap the to send the
clear message to the affected microinverter.
The app then indicates that a clear message was sent.