Envoy IQ Installation
Table Of Contents
- Enphase IQ Envoy
- Contact Information
- FCC Compliance
- Other Information
- This Class B digital apparatus complies with Industry Canada ICES-003.
- For third-party license information, refer to enphase.com/licenses.
- For Enphase patent information, refer to enphase.com/company/patents/.
- For warranty text, refer to enphase.com/warranty.
- Copyright © 2017 Enphase Energy Inc. All rights reserved.
- Audience
- Table of Contents
- SAFETY
- The Enphase IQ Envoy
- Installation Planning and Preparation
- Review the following pre-installation checks before you install the IQ Envoy.
- To install the production CT
- Installing the IQ Envoy – Part 1
- Installing the IQ Envoy – Part 2
- Use one of the following methods to detect devices (Enphase Microinverters and/or Enphase Batteries).
- IQ Envoy Operation
- You can track system installation progress with the Enphase Installer Toolkit mobile app.
- Connecting to IQ Envoy
- Once your mobile device and the Envoy are on the same LAN, you can connect to the IQ Envoy.
- Refer to enphase.com/installer-toolkit/ for more information on the Enphase Installer Toolkit.
- Select Diagnostic Tools to ping the Envoy, check network connectivity, and check the network route.
- Troubleshooting
- The following sections describe possible problems and solutions.
- Troubleshoot power line communication issues as follows.
- This means that communications from other Envoy(s) have been detected. To prevent this issue:
- Check for the following conditions.
- If Enphase Customer Support authorizes an IQ Envoy replacement (RMA), perform the following steps.
- Technical Data
IQ Envoy Installation and Operation
© 2017 Enphase Energy Inc. 141-00039 Rev 01
8
Pre-installation Checks
Review the following pre-installation checks before you install the IQ Envoy.
IMPORTANT: Enphase IQ Envoy and IQ 6 and IQ 6+ Micros do not communicate with, and should not be
used with, previous generation Enphase Microinverters and Envoys. Always use IQ 6 and/or IQ6+
Microinverters with an IQ Envoy.
Plan the Power Connection
Plan to install the IQ Envoy in a NRTL certified, NEMA type 3R (or better) enclosure. Use an appropriately
rated enclosure if hard-wiring indoors.
Plan the Internet Connection
Additional requirements to use the Enlighten web-based monitoring and analysis software are:
• Internet connection for the IQ Envoy through a traditional router or modem or Enphase Mobile
Connect [Enphase model CELLMODEM-01 (3G) or CELLMODEM-03 (4G)]. Decide whether to
connect the IQ Envoy to the Internet using integrated Wi-Fi, an Enphase Mobile Connect
modem, or using a PLC bridge with Ethernet cables.
• One of the following Web browsers with cookies enabled: Chrome 44 or higher, Firefox 41 or
higher, Internet Explorer 11, Microsoft Edge for Windows, Safari 8 or higher.
Download the Installer Toolkit App
The Enphase Installer Toolkit is a mobile app for iOS and Android devices that allows
installers to configure the system while onsite, eliminating the need for a laptop and
improving installation efficiency.
• Download the Enphase Installer Toolkit mobile app and open it to log in to
your Enlighten account. With this app, you can connect to the Envoy to
track system installation progress. To download, go to
enphase.com/installer-toolkit or scan the QR code:
• Download the latest version of the software to your
mobile device. To do so, go to the Envoy Resources
screen in the Installer Toolkit Settings.
• To run the Installer Toolkit app, you need either of the following mobile
devices:
• An Android mobile device running Android version 5 (Lollipop) or
later, or
• An iOS device running iOS 8 or later.
Enphase Installer
Toolkit mobile
app