Envoy IQ Installation
Table Of Contents
- Enphase IQ Envoy
- Contact Information
- FCC Compliance
- Other Information
- This Class B digital apparatus complies with Industry Canada ICES-003.
- For third-party license information, refer to enphase.com/licenses.
- For Enphase patent information, refer to enphase.com/company/patents/.
- For warranty text, refer to enphase.com/warranty.
- Copyright © 2017 Enphase Energy Inc. All rights reserved.
- Audience
- Table of Contents
- SAFETY
- The Enphase IQ Envoy
- Installation Planning and Preparation
- Review the following pre-installation checks before you install the IQ Envoy.
- To install the production CT
- Installing the IQ Envoy – Part 1
- Installing the IQ Envoy – Part 2
- Use one of the following methods to detect devices (Enphase Microinverters and/or Enphase Batteries).
- IQ Envoy Operation
- You can track system installation progress with the Enphase Installer Toolkit mobile app.
- Connecting to IQ Envoy
- Once your mobile device and the Envoy are on the same LAN, you can connect to the IQ Envoy.
- Refer to enphase.com/installer-toolkit/ for more information on the Enphase Installer Toolkit.
- Select Diagnostic Tools to ping the Envoy, check network connectivity, and check the network route.
- Troubleshooting
- The following sections describe possible problems and solutions.
- Troubleshoot power line communication issues as follows.
- This means that communications from other Envoy(s) have been detected. To prevent this issue:
- Check for the following conditions.
- If Enphase Customer Support authorizes an IQ Envoy replacement (RMA), perform the following steps.
- Technical Data
IQ Envoy Installation and Operation
© 2017 Enphase Energy Inc. 141-00039 Rev 01
5
SAFETY
Read this First
Follow the instructions in this manual. These instructions are key to the installation and maintenance of
the Enphase IQ Envoy
To ensure the safe installation and operation of the IQ Envoy, note the following safety symbols that
appear throughout this document to indicate dangerous conditions and important safety instructions.
DANGER:
This indicates a hazardous situation, which if not avoided, will result in death or serious injury.
WARNING:
This indicates a situation where failure to follow instructions may be a safety hazard or cause
equipment malfunction. Use extreme caution and follow instructions carefully.
NOTE:
This indicates information that is very important for optimal system operation. Follow instructions
carefully.
Safety Instructions
DANGER:
Risk of
electrocution!
Do not install current transformers (CTs) when current is flowing in the sensed circuit. Always
install CT wires in the terminal blocks before energizing the sensed circuit.
DANGER:
Risk of electric
shock. Risk of
fire.
Do not attempt to repair the IQ Envoy; it contains no user-serviceable parts. Tampering with or
opening the IQ Envoy will void the warranty. If the IQ Envoy fails, contact Enphase Customer
Support for assistance at enphase.com/en-us/support/contact. Refer servicing to qualified
personnel.
Only qualified personnel should troubleshoot, install, or replace the IQ Envoy.
Do not wire unused terminals or terminal blocks on the IQ Envoy.
DANGER:
Risk of electric
shock.
Do not use Enphase equipment in a manner not specified by the manufacturer. Doing so may
cause death or injury to persons, or damage to equipment.
Always open or disconnect circuit from power-distribution system (or service) of building before
installing or servicing current transformers (CTs).
WARNINGS:
Before installing or using the IQ Envoy, read all instructions and cautionary markings in the
technical description and on the IQ Envoy.
Risk of equipment damage. When installing the IQ Envoy in an enclosure, choose area for
installation where ambient temperature does not exceed 46º C (115º F).
NOTES:
Do not install the CTs in a panel where they exceed 75% of the wiring space of any cross-
sectional area within the panel, or refer to local standards for guidance.
Do not install CTs in an area where they will block ventilation openings, or in area of breaker arc
venting.
The CTs are not suitable for Class 2 wiring methods and not intended for connection to Class 2
equipment.
Secure CT and route conductors so that they do not directly contact live terminals or bus.
Perform all electrical installations in accordance with all national and local electrical codes.
To ensure optimal reliability and to meet warranty requirements, the Enphase IQ Envoy must be
installed according to the instructions in this manual.