Envoy IQ Installation
Table Of Contents
- Enphase IQ Envoy
- Contact Information
- FCC Compliance
- Other Information
- This Class B digital apparatus complies with Industry Canada ICES-003.
- For third-party license information, refer to enphase.com/licenses.
- For Enphase patent information, refer to enphase.com/company/patents/.
- For warranty text, refer to enphase.com/warranty.
- Copyright © 2017 Enphase Energy Inc. All rights reserved.
- Audience
- Table of Contents
- SAFETY
- The Enphase IQ Envoy
- Installation Planning and Preparation
- Review the following pre-installation checks before you install the IQ Envoy.
- To install the production CT
- Installing the IQ Envoy – Part 1
- Installing the IQ Envoy – Part 2
- Use one of the following methods to detect devices (Enphase Microinverters and/or Enphase Batteries).
- IQ Envoy Operation
- You can track system installation progress with the Enphase Installer Toolkit mobile app.
- Connecting to IQ Envoy
- Once your mobile device and the Envoy are on the same LAN, you can connect to the IQ Envoy.
- Refer to enphase.com/installer-toolkit/ for more information on the Enphase Installer Toolkit.
- Select Diagnostic Tools to ping the Envoy, check network connectivity, and check the network route.
- Troubleshooting
- The following sections describe possible problems and solutions.
- Troubleshoot power line communication issues as follows.
- This means that communications from other Envoy(s) have been detected. To prevent this issue:
- Check for the following conditions.
- If Enphase Customer Support authorizes an IQ Envoy replacement (RMA), perform the following steps.
- Technical Data
IQ Envoy Installation and Operation
© 2017 Enphase Energy Inc. 141-00039 Rev 01
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SAFETY ........................................................................................................................................... 5
Read this First .................................................................................................................................. 5
Safety Instructions ............................................................................................................................ 5
The Enphase IQ Envoy ................................................................................................................... 6
How the Enphase Microinverter System Works ............................................................................... 6
Installation Planning and Preparation ............................................................................................. 7
Pre-installation Checks ..................................................................................................................... 8
Plan the Power Connection ......................................................................................................................... 8
Plan the Internet Connection ....................................................................................................................... 8
Download the Installer Toolkit App .............................................................................................................. 8
Metering Considerations .............................................................................................................................. 9
Box Contents ............................................................................................................................................... 9
Required Items............................................................................................................................................. 9
Optional Items .............................................................................................................................................. 9
System Capacity ........................................................................................................................................ 10
Create the Map and Install the PV Modules and Microinverters ................................................................ 10
Installation Sequence ..................................................................................................................... 11
Installing the IQ Envoy Part 1 .................................................................................................... 12
1. Choose a Location for the IQ Envoy .......................................................................................... 12
2. Provide a Power Connection ...................................................................................................... 13
3. Install CTs for Metering .............................................................................................................. 14
Install the CT for Production Metering ....................................................................................................... 15
Install CTs for Consumption Metering (Optional) ....................................................................................... 15
Extend Consumption CT Leads, If Needed ............................................................................................... 16
4. Energize and Update the IQ Envoy ............................................................................................ 16
Installing the IQ Envoy Part 2 .................................................................................................... 17
5. Detect the Devices ..................................................................................................................... 17
Method A: Provision Devices with Installer Toolkit .................................................................................... 17
Method B: Discover Devices with Installer Toolkit ..................................................................................... 17
Method C: Discover Devices with the IQ Envoy ........................................................................................ 18
With All Methods ........................................................................................................................................ 18
6. Verify Configuration and Enable the Meters .............................................................................. 18
7. Connect to Enlighten .................................................................................................................. 19
Method A: Integrated Wi-Fi ........................................................................................................................ 19
Method B: Enphase Mobile Connect Modem ............................................................................................ 20
Method C: Ethernet Cable ......................................................................................................................... 20
Method D: Power Line Communication Bridges ........................................................................................ 21
If the Internet Connection Fails .................................................................................................................. 21
8. Send System Summary Report .................................................................................................. 21
9. Activate Monitoring ..................................................................................................................... 22
Method A: If the IQ Envoy is Associated with a System in Installer Toolkit ............................................... 22
Method B: If the IQ Envoy is NOT associated with a System in Installer Toolkit ....................................... 22
View System Performance in Enlighten ..................................................................................................... 22
IQ Envoy Operation ....................................................................................................................... 23
IQ Envoy Displays and Controls..................................................................................................... 23
IQ Envoy LED States...................................................................................................................... 23
LED Behavior at Initial Start Up...................................................................................................... 24
Initial Communications Check.................................................................................................................... 24
More about Device Communications States .............................................................................................. 24
Initiate a New Scan for Microinverters ........................................................................................... 24
Connecting to IQ Envoy ................................................................................................................ 25
Connect Using the Installer Toolkit App ......................................................................................... 25
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Method B: Create a Wireless Access Point ............................................................................................... 25