Envoy IQ Installation
Table Of Contents
- Enphase IQ Envoy
- Contact Information
- FCC Compliance
- Other Information
- This Class B digital apparatus complies with Industry Canada ICES-003.
- For third-party license information, refer to enphase.com/licenses.
- For Enphase patent information, refer to enphase.com/company/patents/.
- For warranty text, refer to enphase.com/warranty.
- Copyright © 2017 Enphase Energy Inc. All rights reserved.
- Audience
- Table of Contents
- SAFETY
- The Enphase IQ Envoy
- Installation Planning and Preparation
- Review the following pre-installation checks before you install the IQ Envoy.
- To install the production CT
- Installing the IQ Envoy – Part 1
- Installing the IQ Envoy – Part 2
- Use one of the following methods to detect devices (Enphase Microinverters and/or Enphase Batteries).
- IQ Envoy Operation
- You can track system installation progress with the Enphase Installer Toolkit mobile app.
- Connecting to IQ Envoy
- Once your mobile device and the Envoy are on the same LAN, you can connect to the IQ Envoy.
- Refer to enphase.com/installer-toolkit/ for more information on the Enphase Installer Toolkit.
- Select Diagnostic Tools to ping the Envoy, check network connectivity, and check the network route.
- Troubleshooting
- The following sections describe possible problems and solutions.
- Troubleshoot power line communication issues as follows.
- This means that communications from other Envoy(s) have been detected. To prevent this issue:
- Check for the following conditions.
- If Enphase Customer Support authorizes an IQ Envoy replacement (RMA), perform the following steps.
- Technical Data
IQ Envoy Installation and Operation
© 2017 Enphase Energy Inc. 141-00039 Rev 01
23
IQ Envoy Operation
IQ Envoy Displays and Controls
You can track system installation progress with the Enphase Installer Toolkit mobile app.
The LEDs on the IQ Envoy are solid green when a function is enabled or performing as expected, flashing
when an operation is in progress, or solid amber when troubleshooting with Installer Toolkit is required.
IQ
Envoy LED States
LED
State
Description
All
Flashing amber in unison
The IQ Envoy is booting up
Flashing green sequentially
Software update in progress
Network
Communications
Solid green
Communicating with Enlighten
Flashing green
WPS connection in progress or the IQ Envoy is
attempting to connect to Enlighten
Solid amber
Local network connection only
Off
No network connection
AP mode
Solid green
AP mode enabled:
Envoy Wi-Fi network available
Off
AP mode disabled:
Envoy Wi-Fi network unavailable
Power
production
Solid green
All communicating microinverters are producing
Flashing green
Microinverter update in progress
Solid Amber
At least one microinverter is not producing
Off
Microinverters are not communicating
(low light or night time)
Device
Communications
Solid Green
All devices are communicating
Flashing Green
Device scan in progress
Solid Amber
At least one device is not communicating
Off
Devices are not communicating
(low light or night time)
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