Envoy IQ Installation
Table Of Contents
- Enphase IQ Envoy
- Contact Information
- FCC Compliance
- Other Information
- This Class B digital apparatus complies with Industry Canada ICES-003.
- For third-party license information, refer to enphase.com/licenses.
- For Enphase patent information, refer to enphase.com/company/patents/.
- For warranty text, refer to enphase.com/warranty.
- Copyright © 2017 Enphase Energy Inc. All rights reserved.
- Audience
- Table of Contents
- SAFETY
- The Enphase IQ Envoy
- Installation Planning and Preparation
- Review the following pre-installation checks before you install the IQ Envoy.
- To install the production CT
- Installing the IQ Envoy – Part 1
- Installing the IQ Envoy – Part 2
- Use one of the following methods to detect devices (Enphase Microinverters and/or Enphase Batteries).
- IQ Envoy Operation
- You can track system installation progress with the Enphase Installer Toolkit mobile app.
- Connecting to IQ Envoy
- Once your mobile device and the Envoy are on the same LAN, you can connect to the IQ Envoy.
- Refer to enphase.com/installer-toolkit/ for more information on the Enphase Installer Toolkit.
- Select Diagnostic Tools to ping the Envoy, check network connectivity, and check the network route.
- Troubleshooting
- The following sections describe possible problems and solutions.
- Troubleshoot power line communication issues as follows.
- This means that communications from other Envoy(s) have been detected. To prevent this issue:
- Check for the following conditions.
- If Enphase Customer Support authorizes an IQ Envoy replacement (RMA), perform the following steps.
- Technical Data
IQ Envoy Installation and Operation
© 2017 Enphase Energy Inc. 141-00039 Rev 01
22
9. Activate Monitoring
Register the IQ Envoy for monitoring of Enphase Microinverters in Enlighten at
enlighten.enphaseenergy.com. Once you have registered the system and successfully installed the IQ
Envoy, Enlighten generates an account for the site owner. When you complete the registration and
installation, Enphase sends account information to the site owner allowing them to log in to the Enlighten
website and view system performance.
Method A: If the IQ Envoy is Associated with a System in Installer Toolkit
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•
•
Method B: If the IQ Envoy is NOT associated
with a System in Installer Toolkit
View System Performance in Enlighten
Once the array is built and the system is activated, you
can log in to Enlighten to view site data. Enlighten
displays a graphic representation of the PV system. It
also shows detailed current and historical performance
information.