Envoy IQ Installation
Table Of Contents
- Enphase IQ Envoy
- Contact Information
- FCC Compliance
- Other Information
- This Class B digital apparatus complies with Industry Canada ICES-003.
- For third-party license information, refer to enphase.com/licenses.
- For Enphase patent information, refer to enphase.com/company/patents/.
- For warranty text, refer to enphase.com/warranty.
- Copyright © 2017 Enphase Energy Inc. All rights reserved.
- Audience
- Table of Contents
- SAFETY
- The Enphase IQ Envoy
- Installation Planning and Preparation
- Review the following pre-installation checks before you install the IQ Envoy.
- To install the production CT
- Installing the IQ Envoy – Part 1
- Installing the IQ Envoy – Part 2
- Use one of the following methods to detect devices (Enphase Microinverters and/or Enphase Batteries).
- IQ Envoy Operation
- You can track system installation progress with the Enphase Installer Toolkit mobile app.
- Connecting to IQ Envoy
- Once your mobile device and the Envoy are on the same LAN, you can connect to the IQ Envoy.
- Refer to enphase.com/installer-toolkit/ for more information on the Enphase Installer Toolkit.
- Select Diagnostic Tools to ping the Envoy, check network connectivity, and check the network route.
- Troubleshooting
- The following sections describe possible problems and solutions.
- Troubleshoot power line communication issues as follows.
- This means that communications from other Envoy(s) have been detected. To prevent this issue:
- Check for the following conditions.
- If Enphase Customer Support authorizes an IQ Envoy replacement (RMA), perform the following steps.
- Technical Data
IQ Envoy Installation and Operation
© 2017 Enphase Energy Inc. 141-00039 Rev 01
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7. Connect to Enlighten
The IQ Envoy requires a connection to the Internet for reporting to Enlighten. You can provide this
connection through an existing broadband router, other Wi-Fi access point at the installation site, or by using
the Enphase Mobile Connect cellular modem.
Connect to a broadband router using one of these methods, described in the following sections:
• Method A: Integrated Wi-Fi
• Method B: Enphase Mobile Connect [order Enphase CELLMODEM-01 (3G) or CELLMODEM-03
(4G) separately]
• Method C: Ethernet cable (not included, installer must provide). This method requires that you use
the ferrite bead included with the IQ Envoy.
• Method D: Power Line Communication Bridges (order EPLC-01 separately). This method requires
that you use the ferrite bead included with the IQ Envoy.
Method A: Integrated Wi-Fi
The IQ Envoy integrated Wi-Fi operates at both 2.4GHz and 5GHz and supports several wireless security
protocols in addition to Wi-Fi WPS. These include WEP
Open System, WEP Shared Key, WPA-PSK, WPA2-PSK,
WPA-EAP, and WPA2-EAP. To use the Enphase integrated
Wi-Fi, you need a wireless router.
-
The Network Communications LED begins flashing green. Within three minutes the Network
Communications LED lights solid green, indicating a successful connection to the Internet and to
Enlighten. If the Network Communications LED remains off or lights solid amber see Internet Connection
Issues on page 36.