User guide
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Common QUestionsCommon QUestions
Max
Q. How can I use Max with a computer monitor?
A. All Enhanced Vision products can be used with a computer mon-
itor by attaching an NTSC to VGA adapter. Enhanced Vision offers a
device called Smart Video adapter for this purpose. Smart Video is
also available in a laptop version.
Q. My TV does not have the necessary Yellow Video In jack. How
can I connect my Max to my TV?
A. A product known as a “Video RF Modulator” is available at neigh-
borhood electronic stores which connects to your TV’s antenna ter-
minal to the Max’s control box. (Examples include Steren Video RF
Modulator, P/N 203-101 or Terk RF Modulator Video
Converter.)
Q. I have my product connected properly, but I’m still not seeing an
image. What am I doing wrong?
A. First double-check to be certain that all cables are connected se-
curely. Next check to see that the TV is on the proper channel. If your
system is being connected through the antenna terminal, make cer-
tain that your TV is on channel 3 (some TVs utilize channel 4, please
check your TV manufacturers user manual for further details).
If your system is connected to the TV’s “video in” jack, check to see
that your TV is on the proper “video” mode, usually located on your
remote control or your TV’s menu options. Some remote controls
access this channel by pressing a TV/Video, Input, Auxiliary (AUX),
External (EXT), Game, or Source. (Please note this channel differs
depending on the TV maker. Please consult your TV manufacturer’s
user manual for additional information).
Q. When I activate my Max, the lights on the bottom no longer
come on. How can I fix this?
A. The Max has small LED lights built into it that provide illumina-
tion for the camera. Over time these lights may burn out. If this has
occurred, you will need to send your Max to our service center for
repair.
Q. Can I purchase replacement parts for my Max?
A. Parts such as the RCA video cable can be purchased at a local elec-
tronics retailer or from Enhanced Vision. However any internal parts or
power supply would have to be replaced or purchased from our ser-
vice center. Internal parts are not available as separate accessories.
Q. Can I use Max on an LCD or flat screen monitor?
A. Yes. Max can be used with any TV. However Max can also be
used with other monitors as long as they have RCA Video In jack
available.