Specifications

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• Check that the TV monitor is ON. If not, check FAQ 3.
• Check that the S-VIDEO cable is properly secured in the back of both
Merlin Plus and the TV monitor.
5. Merlin Plus Does Not Display any Picture on the VGA Monitor
• Check that Merlin Plus is ON. If not, check FAQ 1.
• Check that the VGA monitor is ON. If not, check FAQ 2.
• Check that the VGA monitor cable is properly secured into the port labeled
MONITOR in the back of Merlin Plus.
• Check that the VGA monitor used is compatible with Merlin Plus. See
specs sheet on page 38. Merlin Plus outputs a default XGA 1024x768 60
Hz resolution when no computer is connected.
6. Merlin Plus Lights are Not ON
• Check that Merlin Plus is ON. If not, check FAQ 1.
• Check that the light switch (item 18 on page 7) under Merlin Plus’ control
panel is ON.
7. The Foot Switch Does Not Work
• Check that the foot switch cable is properly secured into the part labeled
foot switch.
• Check that a valid computer signal or external video is connected to the
back of Merlin Plus.
• If no computer or external video is connected to Merlin Plus, you will not
be able to use the FOOT SWITCH. An OSD should warn you once about
missing computer signal or external video source.
8. The Control Box Does Not Work
• Check that the coil cable is properly secured in the control box.
• Check that the coil cable is properly secured in the port labeled
“CONTROL BOX” in the back of Merlin Plus.
• Please refer to Setting Up Merlin Plus with Remote Control Software or
Control Box on page 12 for further details.
troubleshooting
9. The Remote Software Does Not Work
• Check that the software cable and its adapter are properly secured into a
serial port on your computer.
• Check that the software cable is properly secured into the port labeled
“CONTROL BOX” in the back of Merlin Plus.
• Maximize the application software window and make sure the
communication indicator is green. A red indicator indicates a faulty
computer to Merlin Plus communication. The software automatically
detects a proper connection so no configuration is required.
10. The Computer Display is Not Available on Merlin Plus Even Though My
Computer is ON and Connected Properly
• Turn Merlin Plus OFF, you should see the full computer image on the VGA
monitor. If not, check that all VGA cable connections are secured.
• Once you can see the computer image with Merlin Plus OFF, check that
your computer is set to one of the compatible resolutions and refresh rates
listed on the PC Compatibility Specifications on page 38.
• For directions on how to change display properties on your operating
system, please refer to your operating system user’s guide.
• Once a compatible resolution and refresh rate have been set, turn ON
Merlin Plus. You should now be able to use the FOOT SWITCH on the
control box.
11. The Image is Blurred or Out of Focus
• Clean the protective glass covering the camera with the non-abrasive lens
cleaning cloth provided with your Merlin Plus.
• Clean the monitor screen with a non-abrasive cloth sprayed with a glass
cleaning solution.
• Check the FOCUS LOCK/AUTO-FOCUS button and switch to the other
setting (AUTO-FOCUS) (see page 29).
troubleshooting