Specifications

5.9.4 IVR Prompts Management
One can upload customized IVR prompts in Feature -> IVR, and click IVR Prompts Management tab.
5.9.4.1 Add an IVR Prompt
1. Select a language from the Language list.
2. Click Browse to find the expected recording in the local storage.
3. Click PUT FILE to upload the file add it to the Prompt list.
5.9.4.2 Delete an IVR Prompt
1. Select a *.wav file from the All Files list.
2. Click DEL.
The deleted file shall disappear from the All Files list.
5.9.5 IVR Parameters
IVR Parameters page offers the administrator to set to options, Digit Input Timeout and User
Response Timeout. Select Feature -> IVR, and then click IVR Parameters tab to see the
configurations.
Table 5.9.5 IVR Parameters Configuration
Digit input timeout Enter timeout for digit collection, e.g. 5 sec.
User response timeout Enter timeout for caller response, e.g. 15 sec.
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