Specifications

• Choose Please enter a new extension followed by the # key from Prompt list in Action Data
block.
• Click the ADD next to the IVR Name box.
• Click Cancel in the pop-up window to confirm the Worktime setting is not required.
• Now, Basic_AA should be available in the IVR list of Trunk pages.
5.9.2 Edit an IVR Menu
1. Click an IVR name in the All IVR Menus list.
2. Edit settings shown in
Table 5.9.
3. Click APPLY to update the changes.
5.9.3 Delete an IVR Menu
1. Click an IVR name in the All IVR Menus list.
2. Click DEL to delete the IVR menu.
Table 5.9 Interactive Voice Response Configuration Settings
Field Description
All IVR Menus Select a preferred IVR menu name.
Info View the IVR menu as a tree view.
IVR Name Specify the name of the IVR.
Click a number(0-9), *, or # in the Keypad list and one of the following
actions in the Action list to associate an action with a key. Or, click ext
and select a usergroup in the Group list in Action Data to allow the
caller to this IVR can dial the extensions in this usergroup.
) If select ext, and the caller dialed a wrong extension, the system
requires the press the existed extension after the beep. Any
entered information before that will not take effect.
Hang Up
To cut off the call immediately.
Play Back
To play the IVR prompt selected in Prompt list
Call To
To call an extension.
Go to Top
To go back to the root menu of the IVR.
Rule
Next Layer
To go to the next layer of the IVR menu.
53