User Guide

FreeStyl2 Quick Reference Sheet

RMA requests – go to support section on www.engeniustech.com or email support@engeniustech.com

EnGenius technical support: support@engeniustech.com or call 714-432-8668

BASIC TROUBLESHOOTING

If you encounter any issues with the system first do a POWER CYCLE with handset(s) and base station. If the

problem continues, try resetting the handset and if needed, the base station.

NOTE: Resetting a handset will clear registration and other stored information. Resetting the base station will

also cause loss of settings including handset registrations so re-registering handsets will be required.

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TIPS

Customize the display on the handset: It is recommended that you customize the name of each handset to

match the user’s name and/or extension the handset is using. Press Menu, 5 (Phone Settings), then 7

(Custom Name), then enter the desired information.

How to transfer a call to a different PBX extension: For most PBX systems, while on the call, press the

green TALK (flash) key, then dial the extension, then press “END” to complete the transfer. For Nortel PBX’s

press flash + Star (*) 70 + extension + END.

Verify coverage (How to put a handset in RSSI test mode): Press Menu, # # # # *, then select “BER test”.

Choose “HS to BS” to do handset to base testing or “HS to HS” to do handset to handset testing. Then use the

arrow up/down button to scroll to “RSSI testing”. A -70dBm or stronger signal is excellent. -80dBm is good. -

90dBm or weaker is not ideal. Location of the base or antenna of the base should be where signal is at least -

90dBm or better in all locations that need coverage. See the “RSSI instruction sheet” for more information.

Installing multiple base stations at the same location: To avoid self-interference, separation of base

antennas should be 30 feet or greater for best performance.

Default “PIN” for handset: 0000. If you forgot the PIN, see Ref. #4 (Resetting a handset).

How to turn up/down handset microphone sensitivity or adjust speaker output:

Press Menu # # # # *, then scroll down to “Volume adjust”. Press “SELECT”, and then select “Handset”. Next,

scroll down to “Mic In” for microphone sensitivity or “Receiver out” for speaker output.

How to check firmware version: Press Menu # # # # *, then using the arrow up/down key select “HS

SW/HW Version” for handset software and hardware version. Scroll further to “BS SW/HW version” for base

station software and hardware version.

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FreeStyl2 Quick Reference Sheet RMA requests – go to support section on www.engeniustech.com or email support@engeniustech.com EnGenius technical support: support@engeniustech.com or call 714-432-8668 BASIC TROUBLESHOOTING If you encounter any issues with the system first do a POWER CYCLE with handset(s) and base station. If the problem continues, try resetting the handset and if needed, the base station. NOTE: Resetting a handset will clear registration and other stored information.
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FreeStyl2 Quick Reference Sheet Page 2 Ref #1 – Registering a handset: First power up the Base Station unit for at least 5 seconds. Next, press and hold the “PAGE” button (located on the top of the base unit) until you hear a tone. While the base station is beeping, press Menu 7, 1 on the handset. The handset should then show “Registration completed”. Ref #2 – Deregistering a Handset: Same procedure as Ref #1, except press Menu 7, 2 instead of Menu 7, 1.
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FreeStyl2 Quick Reference Sheet Page 3 Q1: How do I transfer a call from an EnGenius handset to an extension off my PBX phone system? A1: To transfer a call on most PBX’s require you to press the flash (green button) key + extension number, then “END” (red button) to complete the transfer. An exception is Nortel which requires you to press flash + Star(*) + 70 + extension number, then “END”. Other PBX options such as overhead paging can also be found in the PBX systems user manual for analog phones.