User manual
Troubleshooting
Cannot access the Internet after successfully setup
ERB9250 with your router
After you have set up the ERB9250 with your router, moved the ERB9250 to the optimal
location, and found that you could not access the Internet with your wireless device even
though the signal is strong, potentially your ERB9250 is not configured correctly.
1. You can begin troubleshooting by disabling your wireless network adapter/card, then
connecting one end of the supplied Ethernet cable to the Ethernet/RJ45 connector on the
rear panel of the Range Extender, and connecting the other end to an Ethernet port on
your desktop or laptop. Now ERB9250 acts as a wireless network adapter. If you cannot
access the Internet, ERB9250 is not setup successfully, please restart the set up for
ERB9250 by following the Quick Manual Configuration on Page 2.
2. Or you can login ERB9250 Range Extender and look under Status. It should state you
have a successful connection. If not, please restart the setup for ERB9250.