User manual

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AppendixA–Troubleshooting
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Thisappendixprovidesproblem‐solvinginformationyoumayfindusefulincaseyouneedto
troubleshootyourENH200.Italsoincludesinformationaboutcontactingtechnicalsupport.
A.1ProblemSolving
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Question Answer
HowdoIresettheENH200? TherearetwowaystoresettheENH200,a
hardwaremethodandasoftwaremethod.Both
methodsreturntheENH200toitsfactory
defaultconfiguration.
Tousethehardwaremethod,openthecover
onthebottompaneloftheENH200andfind
theResetbutton(seesection2.1).Usingaflat
objectsuchasapencil,presstheResetbutton
forapproximately10secondsandthenstop
pressing.
Tousethesoftwaremethod,clickRestoreto
FactoryDefaultintheManagementmenu.
WhydoInotseetrafficpassafterIconnectthe
ENH200toaPoEswitch?
TheENH200usesaproprietaryPoEinjectorand
willnotworkwithstandard802.3af‐compliant
PoEswitches.
WhatisthedefaultIPaddressoftheENH200? ThedefaultIPaddressis192.168.1.1
IpluggedthePoEtothesecondEthernetport
onthebackofENH200buttheunitisnoton,
howcome?
YouneedtoplugtheEthernetcableconnectto
PoEinjectortothemainLANport.The
secondaryEthernetportisjustanadditional
LANportforregularEthernetconnectionsuch
asIPcamera
WhenIinstallthePoEconnectiontothe
ENH200,whatkindofPoEshouldIuse?
TheENH200usesaproprietaryPoEinjectorand
willnotworkwithstandard802.3af‐compliant
PoEswitches.
Iwanttousehighergainantennasonthe
ENH200,butIdon’tknowwhatantennais
right.
Usetheantennaappropriateforthefrequency.
(2.4GHz)
Iwanttobuyahigh‐gainantennaforthe
ENH200,butIdon’tknowwhattypeof
antennaandRFconnectortobuy.
UseanantennawithaSMAconnectorto
connecttotheENH200.
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