Specifications

Script library
While Switch offers many features "out of the box", some situations require additional
customization through scripting.
The script library offers a number of example scripts for use with Switch. You can download an
example and use it "as is", as a starting point for your own customized script, or just to get a
feeling for the capabilities of Switch scripting.
To access the script library, go to: http://www.enfocus.com/flows.php.
Knowledge base
The knowledge base contains articles with answers to frequently asked questions, work-arounds,
tips and tricks. The knowledge base should be your first stop when you run into a problem with
Switch.
To access the knowledge base, go to: http://www.enfocus.com/kboverview.php?id=4707.
User group
The Switch user group is an email-based user community where you can ask questions and
exchange ideas with other Switch users. Joining the user group is very simple.
Sign up today!
To join the user group, go to: http://www.enfocus.com/usergroup.php.
Support
If you cannot find the answer to your question in Switch help or on the web, help is available
from the Enfocus support team.
Before asking your question please:
• Consult the product documentation (Switch help) and the online resources available on the
web (knowledge base, flow library, application library, script library).
• Consider to gain advice from your peers on the user group.
• Register your product - this will help us to know who you are and what products you are
using.
To contact Enfocus Support: complete and submit the "report a problem" form on the web at
http://www.enfocus.com/reportaproblem.php.
Contact us
We highly value interaction with our customers.
Web site
http://www.enfocus.com
Email
For sales questions, email: [e-mail]
For support questions: email: [e-mail] or contact the support team
All other questions, email: [e-mail]
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