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Specifications

ManualsBrandsEnfocus ManualsSoftwarePitStop Server 11 Level B, 1Y, Maintence
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The license will no longer appear in the About Enfocus PitStop Server window.
Repairing licenses
Licenses are tied to identifying characteristics of the hardware inside your computer. Licenses
may break if you change the hardware significantly (for example if you add memory AND the hard
drive crashes AND your network card breaks...).
If more than three hardware elements of the computer change simultaneously, the licenses are
invalidated and declared broken.
As with activating and deactivating licenses, the repair procedure may be done on-line or off-line.
On-line repairing
To repair your broken license(s) online, do the following:
1. Open the About Enfocus PitStop Server window.
When your license needs repair, the window shows "Needs repair" in red, and a Repair
button.
2. Click the Repair button to open the Repair License wizard.
3. Click Next button in the first screen of the Repair License dialog box.
4. Leave On-line Repair selected and click Next button.
A status bar will appear while the system communicates with the activation server. After that,
a message will appear that the repair completed successfully and that you can now use the
product(s) on your computer.
5. Click Close button.
Off-line repairing
To repair broken licenses on a machine without Internet access, follow the same general procedure
as when performing an off-line activation or deactivation.
Creating a repair request
To create the repair request, do the following:
1. Open the About Enfocus PitStop Server window.
When your license needs repair, the window shows “Needs repair” in red, and a Repair
button.
2. Click the Repair button to open the Repair License dialog.
3. Click Next button in the first screen of the Repair License dialog box.
4. Select Off-line repair and click Next button.
5. Leave Step 1: Create a repair request selected and click Next button.
6. Save the repair request file.
a) Click Save As (PC) / Select... (Mac).
b) In the pop-up that opens, browse to the desired location and click Save button.
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Enfocus PitStop Server