Specifications

3. Browse for the deactivation request file you copied to this machine and click Continue button.

4. Verify that the product information contained in the deactivation request file is correct and click

Continue button.

5. The website generates a response file (response.xml).

Depending on the level of security of your Web browser, the response file will download

automatically, or it may be blocked.

If it is blocked, click the direct link to download it.

Important: Do NOT click on the warning message at the top of your browser window then

go back to the previous page and try to download the file again. If you do this the file you

download will be corrupt.

6. Copy the response file back to the machine running PitStop Server and go to that machine.

Loading the deactivation response

Once you are back at the machine running PitStop Server, do the following to load the deactivation

response file:

1. pen the Enfocus Software Deactivation dialog by either:

• going to the Help > About Enfocus PitStop Server and clicking the Deactivate button,

• going to Help > License > Deactivate .

The Enfocus Software Deactivation window appears.

2. Select the Export license information during deactivation checkbox, to save the product key

as a HTML file.

a) Click Deactivate button.

The Save License Information File dialog appears. The File name drop-down menu in this

dialog will display the LicensesBackup.html file.

b) Click Save button to save the file in your desired location.

The Connection Problem To Activation Server dialog will appear.

3. Select the Off-line activation radio button and click the Next button.

The Off-Line Initialization dialog will appear.

4. Click the Load button in the right pane of the Off-Line Initialization dialog.

5. Browse to the response file you copied from the machine with full Internet access and click

the Initilize button.

Attention: Select the response file you downloaded from the website (

response.xml

) and

not the deactivation request file you uploaded.

A message will appear that the deactivation was completed successfully.

6. Click Close button in the Enfocus Software Deactivation dialog.

Enfocus PitStop Server