Specifications

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Solution3.4InstallationandOperationManual
 51
ENERZONEPRODUCTWARRANTY
ThisdocumentsetsouttheexpresswarrantiesthatapplyinrespectofEnerzoneproductspurchasedinAustralia.
ForEnerzoneproductspurchasedinAustralia,theexpresswarrantiesinthisdocumentareprovidedbyMyFireplace
AustraliaPtyLimitedofFactory2,5‐7HoganCourt,Pakenham,Victoria3810(phonenumber0359
415008).
1. Enerzoneexpresswarranty
Subjecttotheexclusionsinsection2,wewarrantunderthisexpresswarrantythatthebelowpartswillbefreefrom
defectsofmaterialsorworkmanshipfortheperiodsspecifiedbelow(witheachofthebelowperiodscommencingon
thedatetheEnerzoneproduct
waspurchasedbyyouasabrandnewproductfromaretailerlocatedinAustralia):
DESCRIPTION
WARRANTYAPPLICATION
PARTS LABOUR
Combustion chamber (welds only), castings, convector air‐mate,
surroundsandheatshields,ashdrawer,steellegs,pedestalandtrims
(aluminiumextrusions).
15years 10years
Secondary air tubes*, stainless steel firebox components, C‐Cast
baffle*andvermiculitebaffle*.
3years 1year
Ceramic glass (thermal breakage only*), plating* (defective
manufacture), carbon steel firebox components, glass retainers,
handle assembly, blowers, heat sensors, switches, rheostat, wiring
and other controls, paint (peeling), gasket, insulation, firebricks and
ceramicfibreblankets.
1year 1year
*Picturemayberequired.
Thisexpresswarrantyispersonaltothefirstperson whoacquiresanEnerzoneproductfromtherelevantretailerand
claimsunderthiswarrantycannotbemadebyanyoneotherthanthisperson.
Thebenefitsconferredbythisexpresswarrantyarein additionto the ConsumerGuaranteesreferred
toinsection3
andanyotherstatutoryrightsyoumayhaveundertheAustralianConsumerLawand/orotherapplicablelaws.
2. Warrantyexclusions
Thisexpresswarrantydoesnotapplywhere:
(a) the Enerzone product has been installed, used or operated otherwise than in accordance with the product
manualor
othersimilardocumentationprovidedtoyouwiththeEnerzoneproduct;
(b) theEnerzoneproductrequiresrepairsduetodamageresultingfromaccident,misuse,incorrectinstallation,
cleaningormaintenance,unauthorizedmodification,tamperingorunauthorizedrepairsbyanypersons,use
ofdefectiveorincompatibleaccessoriesorexposuretoabnormallycorrosiveconditions;
(c) the
defectivepartrelatestoaconsumablepartoftheEnerzoneproductwhichrequireroutinereplacement;
(d) youareunabletoprovideuswithreasonableproofofpurchasefortheEnerzoneproduct;
(e) thebreakdownoccursaftertheexpiryoftheexpresswarrantyperiodsetoutinsection1;or
(f)
theEnerzoneproductwasnotpurchasedinAustraliaasabrandnewproduct.
3. ConsumerGuarantees
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoa
replacementorrefundforamajorfailureandforcompensationforanyotherreasonablyforeseeableloss
ordamage.
Youarealsoentitledtohavethegoodsrepairedorreplacedifthegoodsfailtobeofacceptablequalityandthefailure
doesnotamounttoamajorfailure.