User's Manual

35
It takes long time for the display to appear:
≥ This is due to the characteristic of the display panel, especially in low temperature
environment, and not a malfunction.
Cannot read/open en ebook:
≥ Check if the book format is supported by device.
≥ Format Reading: TXT (unlimited size), PDF (up to 4MB), EPUB (up to 4MB), PDB(up to 4MB).
The device cannot be operated during USB connection:
≥ The device cannot be operated while it is connected to a computer.
≥ Remove the device from computer to resume operation.
≥ To use your device while charging, click on the [Safely Remove Hardware] icon
located on the right corner to disconnect with computer. After is safely removed,
computer will only charge your device and you can now resume normal operation.
≥ Your device can read microSD cards up to 16GB.
On micro SD card:
≥ After inserted a micro SD card, if your device is has no response, please take out and
insert again.
≥ Do not remove micro SD card or turn off during data writing or reading to prevent
damage to data and your device.
≥ Make sure the micro SD card is unlocked before writing or deleting data in the micro SD card.
≥ Backup your files and data before formatting the micro SD card. Please format the
micro SD card in FAT/FAT32.
Why do some EPUB documents not look right on my Energy Book?
≥ Many publishers and convert software are supporting this format, but without
maintaining a single standar set. One of the most common problems is when the
creator puts everything EPUB e-book content in a “chapter” in EPUB. This can cause
the document reading differs with formatted text, margins, gaps, etc.
Is Matter the size of supported file by my Energy Book?
≥ Yes, less than 10 MB TXT files. EPUB 4 MB. PDF 4 MB. PDB 4 MB. When more images
and graphics are in the ebook the response of your device will be slow
Can I listen music while reading?
≥ Yes, expect in PDF format.