User's Manual

3838
TROUBLESHOOTING
The device hang or cannot be switched on.
If battery has been fully deplete the device will not have enough capacity to power on.
1. Charge the device using the USB cable at least for one hour. Press the POWER button
and if the device can not still be switched on, continue with the next step.
2. If you have the eBook connected to the computer, please disconnect and press the
POWER button.
3. Check if the Off/On switch is on the ON position.
4. As last resource we recommend you to update the firmware with the last version
available in our website.
Battery capacity seems short:
≥ The battery was not used for a long time. Please charge the device completely.
≥ The battery is not fully charged. Please charge the device for aproximately 6 hours.
≥ We recommend you to use Energy Sistem chargers K Series to charge your Color
eReader C Touch. For more information please visit:
http://www.energysistemstore.com/es-es/productos/complementos_audio_video
Cannot read/open en ebook:
≥ Check if the book format is supported by device.
≥ The book has copyright protection DRM. Your device does not support books with
DRM protection.
The device cannot be operated during mini USB connection
≥ The device cannot be operated while it is transferring data to a computer to prevent
any damage on reader internal memory or microSD card.
MicroSD card is not being detected:
≥ After inserted a microSD card, if your device is has no response, please take out
and insert again.
≥ Do not remove microSD card or turn off during data writing or reading to prevent
≥ damage to data and your device.