System information

NNN-NNN r001 Enecsys Installation and Operation Guide 39
8.3. Monitoring
Problem Solution
The installation cannot be set to “live” on the monitor-
ing site.
Check that information on all tabs on the monitoring
site have been
in correctly and that no red “X”es
are present.
All the micro inverters show 0W power. Inspect the number showing on the gateway to make
sure all the micro inverters are communicating.
Check that the system is properly connected to the
utility grid.
Check that there is grid voltage from the AC cable on
the roof.
One, or just a few, micro inverters are showing 0W
power.
Inspect the number showing on the gateway to make
sure the inverters are communicating.
Cannot log in after installation has been set live by
installer and user account created.
Installers: call customer support.
Excessive time elapses when downloading monitoring
data.
Click the tab again or refresh the page.