Specifications

Troubleshooting the SP201-SA Hardware 7-53
SP201-SA™ Customization and Maintenance Guide
To end all trace functions, follow the procedure in Section 7.2.5.5.1, Using
trace off.
7.3 Troubleshooting the SP201-SA Hardware
The following sections contain tables that list problems you may encounter,
possible causes of those problems, and recommended solutions when
installing, configuring, and maintaining the SP201-SA equipment.
7.3.1 Troubleshooting during Installation of the SP201-SA
Table 7-5 describes problems you could encounter during installation, along
with possible solutions.
Table 7-5. Possible Installation Problems (1 of 2)
Problem Possible Cause Possible Solution
The unit is not
receiving
power.
• Unit is not connected
to power source.
• Make sure the power cord
is plugged into a power
source. See Section 1.4,
Connecting to the Power
Source.
• A power supply is not
functioning properly.
• Call Technical Services.
• The power supply
temperature has
reached or exceeded
212° F (100° C).
• Determine the cause of
the elevated temperature
and lower it.
• The power supply
voltage is below the
minimum required
voltage.
•Check and adjust the
incoming voltage to
match the SP201-SA
requirements.