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ENTC-1000

Encore Thin Client

User Manual v1.04

Summary of content (51 pages)

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ENTC-1000 Encore Thin Client User Manual v1.
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ENTC-1000 Encore Thin Client User Manual v1.0 FCC warning This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation CE Mark warning This is a Class B product.
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ENTC-1000 Encore Thin Client User Manual v1.0 Legal Statement Trademarks The E logo, ENCORE ELECTRONICS, and other Encore trademarks are registered in United States and other countries. Microsoft, Windows, and Microsoft logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. All other product names, logos, designs, or titles mentioned within this manual may be trademarks of their respective owners. Disclaimer Encore Electronics, Inc.
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any time without prior notice. Encore Electronics, Inc. assumes no responsibility for errors or omissions in this manual. For the latest modifications and more information, visit website at http://www.encore-usa.com Page 6 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 Safety Instructions The following instructions pertain to risk of fire, electric shock or bodily injury. Please read all of these instructions carefully. 1. Save these instructions for later use. 2. Follow all of the instructions and warnings marked on this product or included in this manual. 3. Do no use this system on an unstable cart, stand or table. The product may fall, causing serious damage to the product. 4.
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. Unplug this product from main electrical power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 9. Do not use this product near water. 10. To avoid generating an electric shock, be sure to plug power cord into the system before plugging into wall socket. 11.
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ENTC-1000 Encore Thin Client User Manual v1.0 Table of Content INTRODUCTION............................................................................ 10 PACKAGE CONTENTS ................................................................ 11 SYSTEM REQUIREMENT............................................................. 13 INSTALLATION............................................................................. 14 Network Installation............................................. 14 Windows 2003 .............
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Introduction Thank you for purchasing ENTC-1000, Encore Thin Client, a device that allows you to utilize computer resources on a terminal server and is easy to setup, use, and maintain. This user manual will cover topic such as installation, configuration, maintenance, and trouble shooting. We hope you enjoy your ENTC-1000. Page 10 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 System Requirement This product is not a stand-alone computer. It requires a terminal server in order to function properly. Please consult your network administrator and ask one to configure server setting correctly (see section “Network Installation”). An incorrect setting will prevent proper functionality of this device. The following is a checklist to help you determine if you have adequate network resources to use this device.
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Installation Network Installation Before booting the device, you must make sure your terminal server is properly configured. Depending on the O.S. (Operating System) installed on the server, configuration steps can vary. Please refer to the following section accordingly to ensure proper configuration.
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ENTC-1000 Encore Thin Client User Manual v1.0 licensing details can be acquired through Microsoft as well. Before you install the Terminal Server Licensing, please install the Terminal Server Role to your Windows 2003 Server first. Installation of Windows 2003 Terminal Server Role: Note: 1. Terminal Server installation requires an automatic reboot after the installation. Make sure that there are no users logged in and no other operations running on the server prior to the installation 2.
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- If you have not done so, please insert Windows 2003 Server CD into the CD-ROM drive then click “OK” to continue. When this process is done, the server will restart automatically. - Remove the Windows 2003 CD while the server is re-starting to avoid booting from the CD - After the installation is successful, you may now activate and add the Terminal Server license. Refer to your Windows 2003 Terminal Server license installation instruction. Page 22 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 Configuration of user’s access rights By default, the built-in “Remote Desktop Users” group and its members have full access to the Terminal Server remotely. Initially, this group has no members; you have to add member manually. You may also want to create a new group instead of using the builtin group, add users to the group and manually assign access rights to the Terminal Server to this group.
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- From the left pane, click to select “Users”. - From the Menu bar, click on “Action” select “New” then click “Group” - Enter your new group name, then click “OK” - Double click on the newly created group, click the “Member” tab, and click “Add” - At the “Enter the subject name to select” field, enter account’s username. Click “OK” twice when done.
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ENTC-1000 Encore Thin Client User Manual v1.0 Linux (Warning: You must purchase genuine Linux user license to login to server) ENTC-1000 uses XDMCP (X Display Manager Control Protocol) to access Linux servers. This section details how to enable XDMCP services on your Linux system. Prerequisites Before starting, make sure your network interface and X11 service (graphical user interface) are working properly on your Linux server.
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Start the Security Level Configuration Tool by selecting Main Menu Button (on the Panel) ( System Settings ( Security Level, or enter the command system-config-securitylevel from a command terminal. Add the following text to the “Other Ports” field (entries are separated by commas), 177:udp 2) Open and edit the GDM configuration file with a text editor. Normally, this file is located at /etc/X11/gdm/gdm.conf. Search for the following section, Page 26 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 [xdmcp] Enable = false and change it to [xdmcp] Enable = true Also, add the following line in the [xdmcp] section, or uncomment it if it has been commented out, port = 177 Remember to save your changes. 3) Make sure your Linux server starts in graphical mode. If your system starts in text mode, you need to change the default “runlevel” to 5. Open and edit /etc/inittab file with a text editor.
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ENTC-1000 Encore Thin Client User Manual v1.0 OpenSuSE 10.1 (with KDE Display Manager) 1) Configure your firewall to allow UDP port 177. For testing purposes, you can also disable the firewall entirely to avoid any configuration mistakes. Start YaST Firewall Configuration by selecting Main Menu Button (on the panel) → System → Yast (Control Center). Then go to Security and Users section and select Firewall. Page 29 of 51 Copyright © 2007 Encore Electronics, Inc.
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To allow connections from a particular interface, select “Interfaces” from the left panel and click on the network interface of your choice. Assign the appropriate network interface to “Internal Zone”, which leaves all ports open on this interface. If you must assign this network interface to “External Zone”, you need to modify the rules for “External Zone” to open UDP port 177. Please refer to your SuSE manual for details. Page 30 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 2) Open and edit /etc/sysconfig/displaymanager file with a text editor. Look for lines similar to the following text, # Allow remote access to your display manager (kdm only for now) # DISPLAYMANAGER_REMOTE_ACCESS=”yes” The last line specifies whether KDM should allow remote connections. If this line says “no” on your system, modify it to “yes” and save your changes. 3) Open and edit /etc/opt/kde3/share/config/kdm/kdmrc file with a text editor.
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id:5:initdefault: This line specifies the runlevel 5 as the default runlevel. If the line specifies a different runlevel on your system, modify it to runlevel 5 and save your changes. 5) Restart the KDM service. Please note that if you are using the graphical user interface on your Linux system to make the above configurations, restarting KDM will interrupt your session! Log out your session and return to the KDM log-in screen, then restart KDM by pressing the Ctrl-Alt-Backspace keys at the same time.
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ENTC-1000 Encore Thin Client User Manual v1.0 Hardware Installation Before any attempt of hardware installation, please check the content of the box (see “Package Contents”) 1. Take the ENTC-1000, and power adapter out of the box. (color may vary) Page 33 of 51 Copyright © 2007 Encore Electronics, Inc.
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2. Connect the following cables appropriately a. Connect one RJ-45 cable and from the local area network to the ENTC-1000 (or use one that is already in place) (color may vary) Page 34 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 b. Connect VGA cable from the CRT/LCD display to the ENTC-1000 (Make sure that the power and signal-cables to the CRT/LCD display are properly connected) (color may vary) Page 35 of 51 Copyright © 2007 Encore Electronics, Inc.
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c. Connect USB keyboard and mouse to ENTC-1000 USB ports. (NOTE: this device will only recognize a USB keyboard and a USB mouse. It will not recognize any other USB device.) (color may vary) Page 36 of 51 Copyright © 2007 Encore Electronics, Inc.
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e. (Optional) Connect audio cable from any speaker or headphone to the ENTC-1000 (color may vary) f. You have now finished hardware installation Software Installation Currently there is no software installation required for the ENTC-1000. However, from time-to-time, a firmware update may be required. Please see “Status and Maintenance” section for proper firmware update procedure. Page 38 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 How to use the ENTC-1000 Once the network / terminal sever is properly configured and the device is properly installed, the device is ready for use. Please verify that all installation (see “Installation” section) is complete prior to first-time use. Please follow below mentioned procedures. 1. Turn on display monitor and the ENTC-1000. Power button is located on the front panel of the ENTC-1000.
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ENTC-1000 Encore Thin Client User Manual v1.0 3. Device will now enter initial dialog. There are 3 tabs on the dialog. Each serves a different purpose. First tab is the “connection” dialog. The dialog will display a different input parameter depending on which protocol you want to use. The above dialog is displayed when the Windows server, which uses “RDP”, Remote Desktop Protocol, is chosen. User can specify the following parameters. Server Address, the IP address or name of the server.
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locally, or left to remote server setting. If user chooses Unix/Linux server, which supports X-window protocol, the above dialog will display. User must specify the following parameter: Server Address the IP address or the name of the server Page 42 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 4. The second tab is the “Network” tab. Use this tab to configure basic IP setting of ENTC-1000. Initially, the dialog displays the current network settings. Click the “Make Changes” button to modify these settings. When you are done, click “Apply Changes” to make your changes effective, or “Discard Changes” to cancel. The user can specify whether DHCP should be used to automatically acquire an IP address.
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5. The third tab is the “About” tab. It should display manufacturer, copyright, model ID, and firmware information. 6. Go back to the “Connection” dialog. Enter server address in “Server Address” field. When successful, user will be connected to server. Normally, the user will be prompted for login and password. After logging into the server, user can operate the ENTC-1000 as though he or she is directly in front of server. Page 44 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 Status and Maintenance This product can be administered either remotely or locally via a web management interface. To administer, simply bring up a web browser and type in the IP address of the device. A webpage (see below) should display if the IP address of the device is entered correctly. Use this page to check the status. Operation status shows protocol used to connect to server and the name of the server.
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Click on “Administration” to get to administration page. Before accessing administration page, one must enter administrative password. Default username is set to “admin” and default password is set to “admin”. Page 46 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 After username and password are correctly entered, one will see the administrative page. On this page, the following administrative tasks can be performed. • Administrator can reset username and password when current password is correctly entered. • Firmware can be uploaded/updated using HTTP or TFTP; to use HTTP upload, hit “choose file” button to select the correct binary file and then use “upgrade now” button to execute upgrade.
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• Auto-connect feature can be enabled/disabled at this page. If auto-connect is enabled, device will attempt to connect to prespecified server once. Parameter for server configuration is similar to that after the bootup screen. Page 48 of 51 Copyright © 2007 Encore Electronics, Inc.
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ENTC-1000 Encore Thin Client User Manual v1.0 F.A.Q / Technical Support For further information, please use information from Encore’s website (www.encore-usa.com) to contact technical support. Page 49 of 51 Copyright © 2007 Encore Electronics, Inc.