Service manual

94 Encore — Installation and Service Manual
Section 3 — Maintenance and Troubleshooting
Encore System Controller – SNMP Agent
Monitored Subsystems
The Encore SNMP agent allows SNMP Manager applications to monitor
the subsystems shown in
Table 19.
Table 19. SNMP Monitored Subsystems
Subsystem Description
General
General Information about the system controller board like System Controller Name, IP
Address, Model Number, Product Name and Serial Number
Modules
Information about Module/Board presence and their status (SIO board / GSC board /CPU Mez-
zanine board)
LEDs
Current status of LEDs on the system controller (Error, Busy, Power, Done, Sync TC, Sync RF1,
Sync RF2, Sync Error LEDs)
Power Current status of Power supply 1 and 2 present, AC and DC
Fan Current status of Frame fan, CPU fan, Power supply1 fan and Power supply2 fan
Thermal Currents CPU temperature in Fahrenheit and centigrade
Network
Details about Name, Status, IP Address, Subnet mask and Gateway Address for Network Inter-
face 1 and 2
Software
Details about Boot software version, Application software version, Name, Software versions and
status of various applications running on SCB - Panel Server, Router Controller, Tie-line Man
-
ager
Ports Details about Port Number, Port Name and Port Status of SIO and COMM ports
General Purpose
Interface
Details about GPI Number, GPI Name, GPI Type and GPI Status for all the GPI’s
File System
Details about File system Status, File System Type, Use Space, Free Space and File System
Capacity
Matrix (CPL)
Matrix ID to uniquely identify the each Matrix.
Matrix Type values are: 7500NB, 7500WB, Concerto, Trinix, and Apex
Matrix Network IP Address
Matrix Controller Status, values are: Active, Redundant, or Not Available
Board Status information including ID (slot position), Function (Input board, Output board,
Crosspoint board etc.), Type (AA, AES, SD, etc.), and Status (Present, Not Present, or Error)
Status and events of CPL Matrices connected to the Encore SCB
When the matrix system initializes, all the boards that are currently present in the frame and any
boards that are inserted into the frame later, are monitored, if the boards are configured as part
of the current configuration.
Panel
Panel related information and events. Events include Panel disconnect and re-connect to the
Panel Server application running on an SCB. A panel disconnect event will be generated after a
30 second delay of the Panel disconnect, and a re-connect event will be generated without any
delay. This delay ensures that a software update to a panel (resulting in a panel reboot) is not
treated as a panel disconnect.
Router Engine
The Control Panel Server application provides RE IP Address, RE Area, RE Status, RE Redun-
dancy configuration for each Router Controller running in the system.
A Router Engine absent Error” is generated whenever any configured Sandalone or Mirror and/
or Master Router Engine of an Area goes down. This notification is sent in less than 90 seconds