Service manual

Encore — Installation and Service Manual 91
Troubles hoo tin g
Symptoms
Telnet the SCB running the CPS. The console connected to SCB, shall
display the following error message when a Salvo is created with the dupli
-
cate Salvo keycap name.
Error loading Salvo in file <filename>
Duplicate Keycap name, Salvo <filename> has not been
loaded, Rename the Salvo Keycap.
When the duplicate Salvo keycap names exist in the system, it will not
appear in the Salvo Editor as well as Panel Server.
Recovery
Change the duplicate Salvo Keycap name to be a unique name.
1. Clicking on the Salvo Keycap tab.
2. Enter a unique keycap name (same as filename) and save the Salvo
using LRP. The console connected to SCB will then display the
following message:
Successfully saved Salvo to Flash
The Salvo Editor will now list the newly saved Salvo keycap name.
Unsupported Characters in Filename
Scenario
Salvo is created from an existing Salvo using LRP, with Non-DOS FS2 char-
acter in Salvo file name and keycap name. The Salvo file name can be
created with the non-DOS FS2 characters. However these Salvos will not be
stored in the local drive of the SCB.
FS2 compliant file names are less than 9 characters in length, do not contain
special characters like / \ ; : , * ? “ < > | , and do not contain any spaces.
Symptoms
When the Salvo is created with the keycap name which contains the non
DOSFS2 characters, it will not have any impact on the Salvo operations in
the Encore. However the Salvo Editor will not list the invalid names.
The Salvo Editor will shows the error message:
COUNT field incorrect
Recovery
1. Change the Keycap name to contain only the valid DOS FS2 characters
and save the Salvo from LRP.