Service manual

Encore — Installation and Service Manual 89
Troubles hoo tin g
System Controller Flash Memory Formatting
Each Encore System Controller board contains a Compact Flash memory
card, which is specially formatted for use with the Encore hardware. If this
memory card should become corrupted, it may need to be reformatted.
Because of this special formatting, you cannot directly use a Compact Flash
memory card purchased from a retail or other non-Grass Valley supplier on
an Encore System Controller board. The card will need to be formatted,
using an executable file (mkdosfs.exe) available on the Encore Software
Release CD.
Flash Memory Format Requirements
You will need the following:
• PC running Windows XP service pack 2
• 64MB or 512MB Compact Flash (SanDisk recommended)
• Encore System Release 1.7.2.2 or later Software CD.
• mkdosfs.exe (in the “Unsupported” directory of the Encore System
Software CD.)
• Compact Flash reader
Note This process has been validated only with SanDisk 64MB and 512MB
Compact Flash.
Flash Memory Format Procedure (Using Encore Configuration PC)
The following procedure uses the Encore Configuration PC that has Encore
software installed. You will be copying files that were loaded during instal
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lation from the PC to the Compact Flash.
1. Copy the mkdosfs.exe file to the C: root directory.
CAUTION This is a general purpose DOS format tool and can format any drive. Use
extreme caution when using this tool as irreparable damage can be done to
the PCs operating system and memory contents.
2. Format the Compact Flash
a. Open Windows Explorer
b. Right Click on the Compact Flash reader
c. Select Format
d. Select FAT 16 for format type
3. Open a command Prompt Window.