User`s guide

FAQ

Q: My wireless signal drops, or my wireless signal strength fluctuates, or I am having

problems wirelessly transferring large files, what steps can I take to correct this?

A: When the signal strength drops or fluctuates, the common cause is RF interference.

• Change the channel on your access point or wireless router.

• Change the location of your wireless products. Subtle changes (2-3 feet) can make a big

difference. Do not put the access point or wireless router in a cabinet or enclosure.

• 2.4GHz phones, X-10, and bluetooth devices will interfere with your wireless network.

Change the location of the base for your phone, or downgrade to 900Mhz phones, or

upgrade to 5.2Ghz phones.

• The wireless signal will degrade (or die completely) when going through brick (fireplace),

metal (file cabinet), steel, lead, mirrors, water (fish tank), large appliances, glass, etc.

Q: How do I tell if my adapter is installed properly in Windows XP?

A: Step 1 Right click My Computer.

Step 2 Select Manage

Step 3 Click the Device Manager under the System Tools section in the left panel.

Step 4 In the right panel, expand the Network Adapters section.

Your adapter should show up by name. (ex 802.11g USB 2.0 Wireless LAN Adapter)

If there is a problem with installation, the device will display as an Ethernet Controller,

Network Controller, Unknown device, or will not be listed at all.

Q: The wireless adapter driver and software are installed properly, but it cannot detect

nor connect to any wireless station. What can I do?

A: Step 1. Inspect wireless utility software Wireless Channel setting, make sure it matches

router’s setting. (e.g. if router’s wireless setting is set to channel 6, then the software must be

set to channel 6 as well, so on.)

Step 2. Make sure in wireless utility software, wireless mode is set to Infrastructure (access

point), not Ad-hoc (computer-to-computer)