User's Manual TOSHIBA WT10-A TOSHIBA WT8-B Encore 2 Series
Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice .......................................................................... 1-7 OpenSSL Toolkit License Issues ......................................................... 1-8 FreeType License Issues .......................................
TruCapture ............................................................................................. 5-3 TOSHIBA Setup Utility .......................................................................... 5-3 System Recovery .................................................................................. 5-4 Chapter 6 Troubleshooting Problem solving process ...................................................................... 6-1 Hardware and system checklist ...........................................
Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Secure Digital and SD are trademarks of SD Card Association. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. 2. This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Contact Address: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 This information is only applicable for the countries/regions where it is required.
Only CE marked options should be connected/implemented Only best shielded cables should be connected Working environment This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”. TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.
Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada.
Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Directive, then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end- of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center. For more information about collection and recycling programs in your country please contact your local authority or the retailer where the product was purchased. Compliant with AEEE Directive.
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM. OpenSSL Toolkit License Issues LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses.
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" 4. The word 'cryptographic' can be left out if the rouines from the library being used are not cryptographic related :-).
This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike. As a consequence, its main points are that: We don't promise that this software works.
archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this. The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty -------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it. Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license. 4. Contacts -------------There are two mailing lists related to FreeType: freetype@nongnu.
ENERGY STAR® Program Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
If the computer has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction. If you need to transport the AC adaptor, you should disconnect it and let it cool before moving it. Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged.
Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer with any cards installed - this may cause damage to either the computer and/or the card resulting in computer failure. Always use a suitable carry case when transporting the computer. When carrying your computer, be sure to hold it securely so that it does not fall or hit anything.
Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your tablet. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. In this manual, both words "tablet" and "computer" refer to the TOSHIBA tablet. Equipment checklist Carefully unpack your tablet, taking care to save the box and packaging materials for future use.
Desktop Tap the Desktop tile from the Start screen to access the desktop. Start screen You can go back to the Start screen from an app or the desktop by the following ways: Press the Windows® button ( ) on your tablet. Tap the Start charm. Tap the Start button ( ) in the lower-left corner of the screen (Only on Desktop). For detailed information, please refer to the Windows Help and Support. Apps view You can find all of your apps including desktop programs in the Apps view.
Before you install a device or application, save any data in memory to the internal storage or other storage media. Failure to do so may result in the loss of data. Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power.
Never place your tablet or AC adaptor on a wooden surface, furniture, or any other surface that could be marred by exposure to heat since the tablet base and AC adaptor's surface increase in temperature during normal use. Always place your tablet or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Plug the USB connector of the Micro-USB cable into the AC adaptor.
2. Plug the other smaller connector of the Micro-USB cable into the Micro-USB port on your tablet. You can also eatablish connection through the provided "USB Data and Charge Y-Cable". Please refer to the USB device section for more details. Figure 2-2 Plugging the Micro-USB cable into tablet (TOSHIBA WT10-A) 2-pin 3-pin Figure 2-3 Plugging the Micro-USB cable into tablet (TOSHIBA WT8-B) 2-pin 3-pin Product appearance depends on the model you purchased.
The tablet can not be powered on by pressing the power button if the battery power is completely exhausted. It is recommended to charge the battery pack by connecting the AC adaptor for 30 minutes before turning on the power. Press and hold the power button for 2-10 seconds to turn on the tablet. Figure 2-4 Turning on the power (TOSHIBA WT10-A) 1 Figure 2-5 Turning on the power (TOSHIBA WT8-B) 1 1. Power button Product appearance depends on the model you purchased.
Start screen The Start screen is the launching pad for everything you can do in the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information. From the Start screen, you can just start typing to search for what you want. From there, you can easily switch between results for apps, files, and more.
Sign-in options Windows offers a number of sign-in options including Password ( PIN ( ) and Picture password ( ), ) authentication to prevent from unauthorized access. You are allowed to select an option on the Windows login screen by tapping sign-in options if you have multiple sign-in methods set for a user account. Password authentication is the default sign-in option.
Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the tablet into Sleep Mode. In this mode data is maintained in the tablet's main memory so that when you turn on the power again, you can continue working right where you left off. Your system supports Connected Standby function, which starts working after your tablet goes into Sleep Mode.
Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the tablet receives no input or hardware access for the time period set by the System Sleep Mode feature. Executing Sleep Mode You can enter Sleep Mode in one of following ways: In the Settings charm, tap Power and then select Sleep. Press the power button. Please note that this feature must be enabled within the Power Options.
Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the internal storage when the tablet automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the tablet. Saves power by shutting down the system when the tablet receives no input or hardware access for the time period set by the System Hibernate feature.
Chapter 3 The Grand Tour This chapter identifies the various components of the tablet - it is recommended that you become familiar with each before you operate the tablet. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your tablet carefully to avoid scratching or damaging the surface. The Grand Tour for TOSHIBA WT10-A The following figure shows each important component of the tablet.
Figure 3-1 Grand tour of the tablet (TOSHIBA WT10-A) 3 7 4 6 5 1 2 8 8 9 10 11 14 1. Display screen 2. Web Camera (front) 3. Power button 4. Volume up/down button 5. Windows button 6. Microphone 7. Headphone/Microphone combo jack 13 12 8. Speakers 9. Memory media slot 10. Micro HDMI port 11. Micro-USB port 12. Strap hole for pen 13. Web Camera (back) 14. Wireless communication antennas (not shown) Product appearance depends on the model you purchased. Display screen 25.6cm (10.
For more information regarding LCD, please refer to the Legal Footnotes section. Web Camera (front) Web Camera is a device that allows you to record video or take photographs with your tablet. You can use it for video chatting or video conferences using a communication tool. Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality.
Micro HDMI port The micro HDMI port can connect to HDMI cable with Type D connector. An HDMI cable sends video and audio signals. Micro-USB port The tablet acts as a host via this port. When acting as a host, the tablet can fast and directly communicate with other client devices without the assistance of a computer. Please refer to the USB device section for more details. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
Figure 3-2 Magnets location (tablet) Product appearance depends on the model you purchased. The tablet contains magnets that may interfere with pacemakers, defibrillators or other medical devices. If you wear a pacemaker, keep at least 1.2 inches (approximately 3cm) of separation between your medical device and the tablet. If you suspect that the tablet is interfering with your medical device, discontinue use and consult your physician for information related to your specific device.
Figure 3-3 Grand tour of the tablet (TOSHIBA WT8-B) 3 11 12 4 1 5 2 6 7 8 9 13 13 10 1. Display screen 2. Web Camera (front) 3. Micro-USB port 4. Windows button 5. Headphone/Microphone combo jack 6. Power button 7. Volume up/down button 8. Memory media slot 9. Microphone 10. Strap hole for pen 11. Web Camera (back) 12. Wireless communication antennas (not shown) 13. Speakers Product appearance depends on the model you purchased. Display screen 20.
Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. Micro-USB port The tablet acts as a host via this port. When acting as a host, the tablet can fast and directly communicate with other client devices without the assistance of a computer. Please refer to the USB device section for more details.
Microphone The built-in microphone allows you to import and record sounds for your application - please refer to the Sound System and Video mode section for more information. Strap hole for pen This hole is used for hanging your pen with a rope. Web Camera (back) Your tablet is also equipped with a back Web Camera used for recording video or taking photographs. Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality.
CPU The processor type varies depending on model. To check which type of processor is included in your model, tap Desktop Assist -> Control Panel -> System and Security -> System on the desktop. Legal Footnote (CPU) For more information regarding CPU, please refer to the Legal Footnotes section. Video RAM The memory in a tablet's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the tablet's system memory.
Chapter 4 Operating Basics This chapter describes the basic operations of your tablet, and highlights the precautions that should be taken when using it. Using the Touch Screen You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen. User's Manual Tap Simply tap your finger once on the touch screen to activate an item, such as an app. Press and hold Press your finger down and leave it there for a few seconds.
Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps, and so on. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar. For details and more advanced touch screen gestures to interact with Windows operating system, please refer to Help and Support.
Avoid use of the 3D function when under the influence of alcohol. Please read the user’s manual that comes with the tablet carefully before using the 3D playback function. The 3D effect differs between individuals. Battery This section explains battery types, use, recharging methods and handling. Battery pack When the AC adaptor is not connected, the tablet's main power source is this lithium ion battery pack, also referred to in this manual as the main battery.
Procedures To recharge the battery pack, connect the AC adaptor to the Micro-USB port on the tablet and plug the other end into a working outlet. Use only the tablet connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Charging Time The following table shows the approximate time required to fully charge a discharged battery.
In such cases you should follow the steps as detailed below: 1. 2. 3. Fully discharge the battery by leaving it in the tablet with the power on until the system automatically turns itself off. Connect the AC adaptor to the Micro-USB port of the tablet, and to a wall outlet that is supplying power. Charge the battery until the battery reaches its full capacity. Repeat these steps two or three times until the battery recovers normal capacity.
Battery exhausted time for TOSHIBA WT10-A Battery type Sleep Mode Shut Down Mode Battery pack (22.5Wh, 2 cell) about 10 days about 6 weeks Battery exhausted time for TOSHIBA WT8-B Battery type Sleep Mode Shut Down Mode Battery pack (15Wh, 1 cell) about 6 days about 6 weeks Extending battery life To maximize the life of your battery pack: At least once a month, disconnect the tablet from a power source and operate it on battery power until the battery pack fully discharges.
accuracy.
Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards, not with the format command provided within Windows.
3. Press the memory media gently until it clicks into place. Figure 4-2 Inserting memory media (TOSHIBA WT10-A) 2 1 Figure 4-3 Inserting memory media (TOSHIBA WT8-B) 1 1. Memory media slot 2 2. Memory media Product appearance depends on the model you purchased. Make sure the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When inserting the memory media, do not touch the metal contacts.
USB device This tablet is equipped with a Micro-USB port that complies with USB 2.0 standard. You can connect the USB device into the Micro-USB port on your tablet directly or through the USB port on the provided "USB Data and Charge YCable" depending on the USB device. Make sure the connector is properly aligned with the socket. Do not try to force the connection, doing so can damage the connecting pins.
The AC adaptor should not be disconnected with the "USB Data and Charge Y-Cable" if it is connecting with USB device and tablet at the same time. If the USB device works with USB bus power, which comes from "USB Data and Charge Y-Cable", the disconnection of AC adaptor would cause power loss. Even if the USB device has its own power source, the device will stop around 60 miliseconds because USB controller would detect with “no bus power” due to sudden disconnection with AC adaptor.
2. 3. Plug the other smaller end of the HDMI cable into the Micro HDMI port on your tablet. Turn the HDMI display device's power on. Figure 4-5 Connecting an HDMI cable 2 1 1. Micro HDMI port 2. HDMI cable (Type D connector) Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the Micro HDMI port, the display output device is set to HDMI.
While data is being read or written. While communication is being carried out. Selecting HD Format To select the display mode, follow the steps as detailed below: 1. 2. Tap Desktop Assist -> Control Panel -> Appearance and Personalization -> Display -> Change display settings -> Advanced settings -> List All Modes Select one of the modes at List All Modes.
You can also manually manage how the external displays will work and change the display settings by tapping Projector in the Devices charm. If you disconnect the external display before you turn the tablet's power off, be sure to switch to the internal display. TOSHIBA Bluetooth Keyboard for Encore 2 TOSHIBA Bluetooth Keyboard for Encore 2 is provided with some models of TOSHIBA WT10-A. It provides Bluetooth keyboard with powerful features and great convenience when using your tablet.
Figure 4-7 Magnets location (Keyboard) Product appearance depends on the model you purchased. The Keyboard contains magnets that may interfere with pacemakers, defibrillators or other medical devices. If you wear a pacemaker, keep at least 6 inches (approximately 15cm) of separation between your medical device and the Keyboard. If you suspect that the Keyboard is interfering with your medical device, discontinue use and consult your physician for information related to your specific device.
Setting up the Keyboard Fit your tablet into the Keyboard properly. The Keyboard supports two modes when using it. Stand mode You can put your tablet onto the Keyboard cover and operate like a laptop when in this mode. Figure 4-8 Stand mode Product appearance depends on the model you purchased. Portable mode This mode provides you the convenience to carry the Keyboard and prevent damange or scratch to it.
To charge the Keyboard, you can use the provided AC adaptor and MicroUSB cable. Please follow the steps as detailed below to charge the Keyboard: 1. 2. Plug the USB connector of the Micro-USB cable into the AC adaptor. Plug the the smaller connector of the Micro-USB cable into the MicroUSB port on your Keyboard. Figure 4-10 Charging the Keyboard 2-pin 3-pin Product appearance depends on the model you purchased. 3. Plug the AC adaptor into a live wall outlet. A full charge takes about 3 hours.
If you want to pair more than one Keyboard with your tablet, it is recommended to do pairing one by one. One Keyboard only supports one tablet in Bluetooth connecting. To manually disconnect the Keyboard, tap Bluetooth Keyboard and tap Remove device. The touch pad may not work properly by immediate use after turning on the Bluetooth keyboard. If it happens, please turn off/on the keyboard again and wait for over three seconds.
Pinch or stretch Place two fingers down on the Touch Pad and move them toward each other (pinch) or away from each other (stretch). This will show different levels of information or visually zooms in or out. Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. This allows you to operate the scroll bars of a window. Swipe Quickly move your finger in from the edge of the Touch Pad, without pausing when you first touch it.
Special function mode Standard F1F12 mode Function F4 FN + F4 Changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device. F5 FN + F5 Enables or disables the Touch Pad. F6 FN + F6 Moves media backward. F7 FN + F7 Plays or pauses media playback. F8 FN + F8 Moves media forward. F9 FN + F9 Decreases the computer's volume. F10 FN + F10 Increases the computer's volume.
Special function mode Standard F1F12 mode Function FN + Space FN + Space Changes the display resolution. Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. To access it, tap Desktop Assist -> Tools & Utilities -> Function Key on the desktop.
To adjust the volume level of speakers or headphones, move the Speakers slider. To adjust the volume level of an application that you are using, move the slider for the corresponding application. Microphone Level Follow the steps below to change the microphone recording level. 1. 2. 3. Press and hold on the speaker icon on the Windows Taskbar, and select Recording devices from the sub menu. Select Microphone, and tap Properties.
Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this tablet, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the tablet and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu-based user interface so that you can easily view and change BIOS settings. For details, please refer to the TOSHIBA Setup Utility section. TOSHIBA Function Key This utility allows you to perform some features by pressing a specified key or combined with the FN key. To setup this utility, tap Desktop Assist -> Tools & Utilities -> Function Key on the desktop.
*1 To access the Power Options, tap Desktop Assist -> Control Panel -> System and Security -> Power Options on the desktop. Display automatic power off *1 This feature automatically cuts off power to the computer's display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options.
Please make sure that fast startup is disabled in the Power Options by following the steps below: 1. Tap Desktop Assist -> Control Panel -> System and Security -> Power Options on the desktop. 2. Tap Choose what the power button does. 3. Tap Change settings that are currently unavailable. 4. Deselect the Turn on fast startup check box from Shutdown settings. 5. Tap the Save changes button. To save the changes and exit the utility, select Save and Exit -> Exit Saving Changes -> Yes.
Operate the tablet at full power. Do not use power-saving features. Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. Do not use utilities, including those intended to enhance internal storage access speed. They may cause unstable operation and damage data. Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media.
When you reinstall the Windows operating system, the storage space will be reformatted and all data will be lost. 1. 2. 3. 4. 5. Insert the recovery USB Flash Memory into Micro-USB port on your tablet by using the the Micro USB to USB Converter Cable. In the Settings charm, tap Power and then select Shut down. After completely shut down the tablet, wait for about 10 seconds. Then hold down the Power button and Volume up button simultaneously until the Boot menu is loaded.
Restoring the pre-installed software from the Recovery Partition A portion of the total storage space is configured as a hidden recovery partition. This partition stores files which can be used to restore preinstalled software in the event of a problem. If you subsequently set up your storage space again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available.
Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals.
Advanced option Key & button operations BIOS utility Hold down Power button and Volume down button simultaneously. Boot menu Hold down Power button and Volume up button simultaneously. If your computer starts to load the Operating System instead of desired advanced options, follow the steps below: Please make sure that fast startup is disabled in the Power Options by following the steps below: 1. Tap Desktop Assist -> Control Panel -> System and Security -> Power Options on the desktop. 2.
Problem Procedure Computer shuts down automatically. Leave the computer off until it reaches the room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power Problem Procedure AC adaptor doesn’t power the computer Check the connections to make sure that the cable/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cable and terminals.
Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The lasting time of the Real Time Clock (RTC) has run out - you will need to set the date and time in the BIOS setup utility by using the following steps: 1. 2. 3. 4. 5. Launch the BIOS setup utility. Please refer to TOSHIBA Setup Utility section for further information. Set the date in the System Date field. Set the time in the System Time field.
Problem Procedure You cannot read a file Check to ensure the required file is actually on the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
Problem Procedure Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer - please refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support.
Problem Procedure Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator.
If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.
Chapter 7 Appendix Specifications This section summarizes the tablet’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. TOSHIBA WT10-A Approximately 258.8 (w) x 175 (d) x 8.98 (h) millimeters (not including parts that extend beyond the main body). TOSHIBA WT8-B Approximately 132 (w) x 210.62 (d) x 9.
Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 5V DC AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No.
For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China.
The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technology. Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection.
Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device.
Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication.
Radio Regulatory Information The Wireless device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This product complies with the following radio frequency and safety standards. Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use limited to 10mW e.i.r.p. within the band 2454-2483.5MHz Military Radiolocation use.Refarming of the 2.
USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits.
Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1.
(1) (2) (3) 8 (4) 1. 2. 3. 4. 2.4 : This equipment uses a frequency of 2.4 GHz. FH : This equipment uses FH-SS modulation. 1 : The interference range of this equipment is less than 10m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems.
Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Legal Footnotes Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.
Memory (Main System) Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities. The amount of main system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and other factors.
electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
User's Manual FHD: Full High Definition GB: gigabyte GBps: gigabytes per second HD: High Definition HD+: High Definition Plus HDD: Hard Disk Drive HDMI: High-definition Multimedia Interface HDMI CEC: High-definition Multimedia Interface Consumer Electronics Control HTML: Hypertext Markup Language IEEE: Institute of Electrical and Electronics Engineers I/O: Input/Output IRQ: interrupt request ISP: Internet Service Provider KB: kilobyte LAN: Local Area Network LCD: Liquid Cryst
User's Manual SDRAM: Synchronous Dynamic Random Access Memory SSD: Solid State Drive TFT: Thin-film Transistor URL: Uniform Resource Locator USB: Universal Serial Bus WAN: Wide Area Network WQHD: Wide Quad High Definition www: World Wide Web 7-15
Index G A AC adaptor additional 4-21 connecting 2-3 B Graphics Processing Unit 3-9 H HDMI out port 3-4 Battery extending life 4-6 monitoring capacity 4-5 save mode 5-3 Bluetooth 7-6 C K Keyboard Function keys F1...
Sleep Mode 2-9 turning off 2-8 turning on 2-5 Problems Analyzing the problem 6-2 Battery 6-5 External monitor 6-8 Hardware and system checklist 6-4 Internal display panel 6-6 Memory Media Card 6-6 Overheating power down 6-4 Power 6-4 Real Time Clock 6-6 Sound system 6-7 TOSHIBA support 6-9 USB device 6-7 Touch Screen U USB device problems 6-7 V Video mode 4-22 Video RAM 3-9 W Web Camera 3-3, 3-6 Wireless communication 7-4 R Recovery hard disk drive 5-7 Recovery Media 5-5 Restarting the computer 2-8 S
