ENCAD T-200+ Training Guide Technical Summary Printer Calibrations Cartridge Warranty Tips & Tricks SEH Networking Driver Loading Instructions Driver Configuration/Settings Technical Bulletin 1 Printer Troubleshooting Parts List T-200 Product Data Sheet Page 1 Page 7 Page 8 Page 10 Page 13 Page 31 Page 34 Page 37 Page 39 Page 94 Page 97 USA and Canada Customer Support Line: (877) 362-2387 Version 5.
___________T-200+ Technical Summary_________ This document serves to cover the technological aspects of the ENCAD T-200+ printer and answer any technical questions regarding printer setup/operations. Most CAD media may pass through the printer up to .020” thick. Please refer to the Quick Start Guide (hard copy), online Reference Guide and Maintenance Guide (on System CD) for specific operational questions. These documents are provided with the printer on CD-ROM. 1.
T-200+ Technical Guide To install a new cartridge: Step 1. Remove tape from Cartridge first! Step 2. Attach cartridge to carriage assembly Step 3. Remove tape from Ink Caddy Step 4. Attach Caddy onto Cartridge, ensure a tight seal exists Step 5. Start printing, ensure level does not fall below low level mark on Caddy. Do not print when empty. 3.
T-200+ Technical Guide B. In the partial Prime Pattern example below, jet 111 is clogged (an empty cell). Jet 114 (100% fill) is defective and is being automatically compensated. Jets 105 and 108 (80% fill) have been manually bypassed (toggled off) by the operator to compensate for clogged jets. Please note jet 105 is shown as recovered and may be toggled back on. When jets are toggled off they are not used by the printer.
T-200+ Technical Guide E. Wiping print nozzles and contacts: 1. Wipe the print nozzles/jet plate only if you have already run the clean test and the print quality is still not satisfactory. Wiping the print nozzles removes dried ink on the print cartridge nozzles or jet plate area. 2. Remove the print cartridges from the printer via the control panel display.
T-200+ Technical Guide 4. Reinstall the print cartridges, ensure the snap-on reservoir is seated securely and flush onto the cartridge opening. Select Shortcut Menu - Down Arrow - Access Cartridges Select to move the carriage back to the service station. 5. Repeat the Clean test, followed by the Prime pattern. If the print quality still has not improved and the cartridge is not empty, a new cartridge may be necessary.
T-200+ Technical Guide " Operating Systems; Novell Netware 3.x – 5.x, UNIX, BS2000, Apple MacOS 7.x – 9.x, Microsoft Windows 3.X, 95/98, NT 4.X, 2000 " " Easy Installation and Simple Management JetAdmin, WebJetAdmin, and EpsonNet Tools Support B. To reset the server: depress the blue test button (on side of server) for three seconds while SEH is disconnected, continue to hold button and plug server into parallel port (power applied to printer), then release button after 3 seconds.
T-200+ Technical Guide 7. Printer Calibrations A. PAPER AXIS TEST Prior to running a Paper Axis Test ensure a minimum of 36 inch media is loaded. To activate the Paper Axis Test select UTILITY MENU – Db CALIB - PAPER AXIS TEST. An upside-down "T" will be printed in the center of the media, the media will advance approximately 33 inches or 838.2 mm and another "T" will be printed.
T-200+ Technical Guide 8. Cartridge Warranty The foam-filled cartridge replacement is a user clean-hands replacement. Image quality and warranty will be determined based on the default 4-pass (Normal) mode image quality. If 10 jets (per cartridge) are electrically failed with less than 165 ml of ink throughput then the cartridge warranty will be honored; clogs should be cleared using the manual electronic jet compensation.
T-200+ Technical Guide B. Micro-banding is typically caused by the low pass modes or improper color deadband and color calibrations. If calibrations are satisfactory, then jet degradation of one color probably exists. Inspect prime pattern for diagonal line integrity and consistency (line should be perfectly straight with no misfires). Check item #3 below. C. Prime pattern line observed to be shifting up and down randomly (i.e. see faulty K line in photo at right); check print-pass mode.
T-200+ Technical Guide 9. Tips and Tricks A. Check Firmware version for latest feature sets: Under UTILITY MENU - SERVICE MENU - ABOUT Verify firmware version 1.22 or higher is loaded (previous firmware versions cause excessive spitting into the service station during routine functions (i.e. following an 'Access Cartridges'). B.
T-200+ Technical Guide D. Check output configuration selection. Verify ADI/HDI driver settings. (i.e. HP-GL/2 vs. Raster mode and dithering pattern choices), refer to HDI/ADI driver setup section. Switch from HPGL/2 to RTL output (Raster mode) has been noted in correcting some double-image print symptoms. Switching to the. Also switching to an alternate dithering/diffusion patterns has been found to correct the appearance of degraded print output as well. E.
T-200+ Technical Guide F. Service Station Maintenance The service station pads typically become saturated (saturation rate depends primarily on the spit interval selected; also the number of times the printer is turned on and off, or how many times the 'Access Cartridges' is activated) and should be replaced once they start to arc upwards (or at approximately every 8 or 16 printing hours depending on the type of printing performed – Mono or 4color respectively).
T-200+ Technical Guide G. SEH Print Server Networking Tips NOTE: For WinNT/95/98/ME systems also refer to page 16. 1. Use an Ethernet patch cable if linking off a HUB; a crossover Ethernet cable if driving directly out of a NIC (computer's Ethernet network interface card) to the SEH print server. The instructions provided on CD are extremely easy to follow; instruction may vary depending on your operating system. 2. At the host computer (i.e. RIP/driver workstation) assign network address settings.
T-200+ Technical Guide 3. Load the InterCON network CD (or obtain from http://www.seh.de/ )and follow the instructions...it will place an InterCON icon onto your desktop following software installation. 4. Connect the SEH print server box to the printers parallel port and connect the Ethernet cable from computer/HUB/switch to the SEH print server. 5. Double-click the InterCON icon on the desktop. The Intercon utility should launch and automatically seek and initially find the print server.
T-200+ Technical Guide NOTE: It is suggested to keep the host workstation and print server in the same IP range, (ie. 192.168.24.....) should appear at the beginning of both IP addresses. Also, for Win 2000/XP systems, in the Network Neighborhood TCP/IP properties dialog box, do not place a zero (0) if the beginning numbers are something like this....192.168.024.074 (numbers should actually be entered as 192.168.24.74).
T-200+ Technical Guide SEH Intercon Utility for IC105-FASTPOCKET-TX Installation Procedures For the most recent software version (i.e. InterCon NetTool) please go to the following URL: http://www.seh.de/ NOTE: The most common download, for PC users, from SUPPORT FIRMWARE/SOFTWARE (select IC105 FastPocket-TX) is: Version 1.8.23 for Win 2000, Win XP, Win 9x Administration tool for InterCon print servers.
T-200+ Technical Guide Windows 95/98 SEH Print Server Configuration NOTE: Before you can configure a Windows print queue, you must first configure an IP address on both your PC and the SEH print server. These instructions require a Crossover network cable between the PC and the SEH print server. PC PROTOCOL SETUP 1. If you have not already done so, install the TCP/IP protocol on your PC. This is done by first RIGHT-CLICKING on the Network Neighborhood icon on your desktop. Select Properties from the list.
T-200+ Technical Guide To assign your IP address and Subnet Mask, choose TCP/IP from the configuration tree on the left. Assign 192.168.254.200 for the IP address. Assign 255.255.255.0 for the Subnet Mask. Leave the Gateway blank or zeros. See figure below. Important – Do not check the DHCP setting (shown checked below) or conflicts with addressing will occur. Close the InterCon-NetTool. Your setting will be saved in the print server. You are now ready to setup the Windows Printer Port.
T-200+ Technical Guide 1. Press the Add Port button. 2. Once the Add Port dialog box is up select Other and then choose SEH Print Monitor from the list. See figure below.
T-200+ Technical Guide NOTE: If you did not load the Print Monitor from the InterCon CD this port will not be available. 3. Once you have selected the SEH Print Monitor port and press ok, you will be prompted for the TCP/IP address and TCP/IP port. 4. Enter 192.168.254.200 for the TCP/IP address. If the TCP/IP port does not already have 9100 entered go ahead and enter it. See figure below. 5. Press OK to save your settings and close out of the Printer Properties box. Your network port is now setup.
T-200+ Technical Guide Windows NT SEH Print Server Configuration NOTE: Before you can configure a Windows print queue, you must first configure an IP address on both your PC and the SEH print server. These instructions require a Crossover network cable between the PC and the SEH print server. PC PROTOCOL SETUP 3. If you have not already done so, install the TCP/IP protocol on your PC. This is done by first RIGHT-CLICKING on the Network Neighborhood icon on your desktop. Select Properties from the list.
T-200+ Technical Guide NOTE: To configure the SEH print server you will have to load the InterCon NetTool. Insert the InterCon CD into your CD drive. Press the top button(British Flag). Press the InterCon-NetTool button to install. Follow the installation instructions. Activate the InterCon-NetTool. The SEH will Auto-Assign itself an IP address within the IP range of your PC. To change the IP address and Subnet Mask, double click on the IP address or select Properties from the Edit pull down menu.
T-200+ Technical Guide To assign your IP address and Subnet Mask, choose TCP/IP from the configuration tree on the left. Assign 192.168.254.200 for the IP address. Assign 255.255.255.0 for the Subnet Mask. Leave the Gateway blank or zeros. See figure below. Important – Do not check the DHCP setting (shown checked below) or conflicts with addressing will occur. Close the InterCon-NetTool. Your setting will be saved in the print server. You are now ready to setup the Windows Printer Port.
T-200+ Technical Guide 10. When the Add LPR compatible printer dialog box appears enter 192.168.254.200 for the Name or Address of the server, 9100 for the Name of the Print Queue. See figure below. Select OK and proceed to printer selection type. 6. Under Manufactures select Generic and Generic/Text Only for Printer. Accept the default for the name and choose no to print a test page.
T-200+ Technical Guide Windows 2000/XP/2003 SERVER SEH Print Server Configuration NOTE: Before you can configure a Windows print queue, you must first configure an IP address on both your PC and the SEH print server. PC PROTOCOL SETUP 7. If you have not already done so, install the TCP/IP protocol on your PC. This is done by first RIGHT-CLICKING on the My Network Places icon on your desktop. Select Properties from the list. The Network dialog box appears. 8. Double click on the Local Area Connection icon.
T-200+ Technical Guide DNS Server- 192.168.254.195 Alternate DNS Server- 192.168.254.190 Leave the Gateway blank. See Figure Below. NOTE: To configure the SEH print server you will have to load the InterCon NetTool. Insert the InterCon CD into your CD drive. Run the CD.EXE from the Autorun folder. Once started press the top button(British Flag). Press the InterCon-NetTool button to install. Follow the prompts and finish the installation. 1. Once loaded activate the InterCon-NetTool.
T-200+ Technical Guide 2. To assign your IP address and Subnet Mask, choose TCP/IP from the configuration tree on the left. Assign 192.168.254.200 for the IP address. Assign 255.255.255.0 for the Subnet Mask. Leave the Gateway blank or zeros, and de-select DHCP at the bottom. See figure below.
T-200+ Technical Guide 3. Close the InterCon-NetTool. Your settings will be saved in the print server. You are now ready to setup the Windows Printer Port. WINDOWS PRINTER PORT SETUP 11. Select Start, Settings, Printers. 12. Double click on Add Printer, the Add Printer Wizard dialog box appears. Click Next. 13. Select “Local Printer”. Click Next. 14. At the bottom of the dialog box select “Create a new port”. Change selection to “Standard TCP/IP Port”.
T-200+ Technical Guide 15. Under “Printer Name or IP Address” enter 192.168.254.200. The “Port Name” will self generate. Click Next. See figure below. 16. Under “Device Type” select “Network Print Server (1 Port)” the first one in the list. Click Next, then Finish. See figure below.
T-200+ Technical Guide 7. You will now be prompted for the Manufacture and Printer Type. Select “Generic” and “Generic/ Text Only”. Click Next, Next again, and Next again. Do not share this printer. Click Next. Select no to Print a test Page. Click Next and Finish. Your TCP/IP printer port is now setup.
T-200+ Technical Guide Driver Loading Instructions ADI/HDI Drivers To Install the ENCAD driver in Windows NT: 1. If the Add New Hardware Wizard appears on boot up of your computer, click CANCEL 2. Uninstall any ENCAD drivers that you have currently installed in your Printers folder. 3. Save the driver file to your Desktop 4. Double Click on compressed driver file to extract the driver 5. Go into the PRINTERS folder of your Operating System, which can be accessed by going to START, SETTINGS, PRINTERS. 6.
T-200+ Technical Guide 2. Uninstall any ENCAD drivers that you have currently installed in your Printers folder. 3. Save the driver file to your Desktop 4. Double Click on downloaded file to expand the driver files to C:\ENCAD\Drivers\ Version 6111. 5. Go into the PRINTERS folder of your Operating System, which can be accessed by going to START, SETTINGS, PRINTERS. 6. Choose ADD A PRINTER. 7. Designate what port to which the printer is connected whether it is a print server address or an LPT parallel port.
T-200+ Technical Guide 4. Right-click “Disallow installation of printers using kernel mode drivers”, and then click Properties. 5. On the “Setting” tab, click “Disable” to allow kernel-mode printer driver installation and then click OK. Now run the Add Printer Wizard and install the ENCAD printer driver per these instructions: 1. If the Add New Hardware Wizard appears on boot up of your computer, click CANCEL 2. Uninstall any ENCAD drivers that you have currently installed in your Printers folder. 3.
T-200+ Technical Guide Driver Configuration/Settings ENCAD’s AutoCAD Driver AutoCAD 2000-2005 (HDI driver versions 6, 7, 8); ENCAD printers Use following steps to set the “Standard” or “Default” configuration for plotting from AutoCAD using ENCAD’s AutoCAD-specific HDI drivers. These settings are the starting point for normal colors and images. If your plot requires a different setting, make a special note of that setting. A. Check for ENCAD’s AutoCAD-specific driver.
T-200+ Technical Guide a. Select the “Vector Graphics” branch. • Set either “Color” or “Monochrome”. • Set the “Color Depth”: For Color: “16777216 (24-bit) colors” For Monochrome: “255 shades of gray” • Set “Resolution” to the highest available. • Set “Dithering” to “Scatter (RTL)”. b. Select the “Merge Control” branch. Set Merge Control to “Lines Overwrite” 3. Select the “Custom Properties” branch from the settings list, and then select the “Custom Properties” button below. a.
T-200+ Technical Guide different file name so that you can always recover the original settings. If you open the acad.ctb file for editing, you should see that all colors have the same settings: • Color: Use object color • Dither: On • Grayscale: Off • Pen #: Automatic • Virtual Pen: Automatic • Screening: 100 • Adaptive: On • Line type, Lineweight, Line end style, Line join style, and Fill style: Use object … 4. Under “Plot Options”, • Check “Plot object lineweights” • Check “Plot with plot styles”. 5.
T-200+ Technical Guide TECHNICAL BULLETIN 1 (revision 4/6/2005) Cartridge to Caddy Seal – De-Prime Notice This bulletin applies to cartridges which demonstrate a sealing problem between the caddy and the cartridge. Symptoms may include larger than normal ink drops onto media, ink build-up in service station seals or complete pressure loss from the caddy (low caddy ink levels) and subsequent color dropout/starvation during printing. T-200 Cartridge A.
T-200+ Technical Guide - select Utility Menu - Select - Down Arrow to Service Menu - Select - Down Arrow to Diagnostics Menu - Select - Down Arrow to Color Test, choose 100% – press Select. Normal Color Test shown (4 color; draft mode D. Advanced Cartridge Recovery If a cartridge is deprived of too much ink (demonstrated by ink dropout or improper cartridge recovery) and it has not caused significant levels of air in the chimney then the following cartridge recovery process may be attempted: 1.
Troubleshooting Troubleshooting • Cartridge Misfires/Printing Problems • Banding and Line Quality Problems • Hardware Failures/Diagnostic Tests
General Analysis of Printing Problems Prime incorrect - Printer problem Colors Incorrect - Color Management Problem (> Driver settings) Troubleshooting RTL test file incorrect - Printer problem Vertical lines appear in prints - Printer problem Banding - Normally a Printer problem (> Driver Settings?) Cartridges not firing properly - Printer problem Line Quality - Printer problem (> Driver Configuration?) Microbanding - Normally a Cartridge or Printer problem (> Driver settings)
Troubleshooting Cartridge Misfires/Printing Problems Defective magenta cartridge
Common Misfire Problems Cartridge rear electrical contacts or cartridge jet plate may have oil or ink on surface (clean with distilled water) Carriage assembly flex driver cable may have ink or debris on contacts (clean with NovaKlean) Troubleshooting Bypass jets as required: One cartridge can affect others:
Cartridge Misfires Has Manual Jet bypass (Open Jet Compensation) been engaged? Clogged jets cause apparent banding throughout image. Are the ink Cartridges/contact points (flex contacts) dirty or damaged? Clean thoroughly. Troubleshooting Is the service station wipers clean and working properly. Heads typically drag ink residue along right side of image. Swap Cartridges to verify failure; replace Caddy to ensure pressure is maintained.
Troubleshooting Prime Pattern Clogged Jets need to clean or compensate OK, no problem.
Is the trailing cable damaged? Check for brown spots or black runs down length of cable. NOTE: Power off printer clean trailing cable with soapy water every 100 plot hours to prevent damage. Inspect flex driver cables (on carriage) - has damage/ink attack occurred? Check for black burn marks around dimples. Troubleshooting Re-seat flex driver connection at Carriage PWA. Side cover and rear cover will need to be removed in most cases to access connections.
208 Jet Cartridge - Ink Penetration Troubleshooting Jet Plate Heater Plate (H1 & H2 internal) Electrical FPC lines Ink penetration to Address (A) and Power (P) lines Glue applied to plates to protect A & P lines Incorrectly firing cartridge - typically the cartridge would have to be replaced for the symptom shown at left.
Cartridge Misfires Press lightly against jets with a water/alcohol moistened lint-free cloth. Blot the jet plate, do not wipe.
Troubleshooting Multiple Cartridge Failures Assuming cartridges/flex driver cables are clean and connectivity is good, then replace service station (suggested replacement is every 2000 plot hours). If failures are occurring within 40ml ink throughput, improper cleaning of electrical contacts on carrier or a connectivity problem probably exists. Faulty carriage flex cable or IC drivers (Carriage PWA) have been known to damage cartridges.
Ink Starvation Ensure cartridge is properly primed, run color test @100% in 4-pass print mode. Verify solid bars print continuously (ignore the poor quality of color test - used to check pressure of air inside cartridge and the level of ink inside cartridge) Troubleshooting Ensure the cartridge has ~26 ml of ink inside; either compare weight of cartridge to another good one or measure weight of cartridge…should be near 40 grams. Check Caddy ink level and connectivity to cartridge.
Cartridge Deprimes Troubleshooting If a cartridge continually runs out of ink (deprimes) then humidity/temperature extremes are likely present. Maintain environment to within temperature swings of +/- 5 degrees Celsius. An air leak may also exist between the caddy and/or cartridge – refer to Technical Bulletin 1. Replace cartridge and caddy to verify failure.
Interpret The Color Test Troubleshooting The Color Test verifies that the cartridge is primed properly and that pressure is correct – print in the Draft mode (test is found under Diagnostics). Problem A: For the 2nd and 3rd bands the ink drops off. Cartridge is not primed properly; insufficient pressure is inside of cartridge.
Ghosting Troubleshooting - Color changes/shifts tone when printing resumes on either side of text box. - Adjust or turn off Ink Pre-Heat values to help reduce ghosting effect. Occurs in images with white/black areas and color patterns either side of the text box - ink jets cool down over the text box areas and begin firing suddenly. Consequently the colors do not appear the same since heat differences change the drop size on the media which changes the color.
Troubleshooting Banding and Line Quality Problems
What the Printer can do and cannot do Troubleshooting Phantom shapes in output - boxes, T patterns, diagonal banding. Not the Printer Normally not the printer, but check for bent servo motor pulley and ensure cartridge bushings are in good condition Line extending beyond page layout (page layout violation), text problems, or trapezoid output [Spec is >0.3% of (L1-L2)] Not the Printer This example may or may not be the printer. Perform a skew accuracy check by printing a 40” box.
Banding Problems Print RTL test file, if OK, then check RIP settings Printing in the higher quality print modes? Color calibration correct? Pre-Heat correction help? Troubleshooting Clean cartridge/carriage contact points. Check service station for cleanliness.
Vertical Banding Samples Troubleshooting Unseated or bad trailing cable Multiple vertical bands or skips in printed output (white lines or narrow spaces) Teflon strip defective or carriage belt improperly installed
Vertical Banding Swaths - 1 Loose carriage bushings. Replace bushing shims and carriage bushings together; insert 2 new shims onto forward walls of carriage. Defective idler or frame tensioner – replace every 2000 print hours.
Vertical Banding Swaths - 2 z Troubleshooting z Lower roller height with respect to the platen assembly (15/1000” optimum) is required or center ‘area’ vertical banding may be observed. To avoid media ‘tenting’ issues ensure each roller is the same general height range, i.e. greater than 10/1000” but less than 20/1000”.
Horizontal Banding Samples Troubleshooting AutoWipe interference – default setting is off. Verify driver/printer setting.
Differences in Banding Inconsistent banding is usually software related** Troubleshooting Consistent banding is usually hardware related - cartridges typically. Autowipe is on or PreHeat may be too high* *Normally caused by improper color or deadband calibration, dirty cartridges/service station, or print pass mode is too low for the image composition.
Print Pass Selection Only a certain number of jets are available for each print swath, depending on the stepper motor advancement or spacing of the printer. Troubleshooting NOTE: Typically the BEST print-pass mode (6 pass) should not micro-band when printing graphic images (CMYK dye ink for best results) if printer calibrations have been performed.
Inconsistent Banding Electrostatic discharge from media (i.e. 3rd party PolyPoster or polycarbonate for example) can cause inconsistent banding and apparent over spray around text or black imaging. Troubleshooting Defective flex driver cable or carriage PWA can also cause improper cartridge firing thus leading to banded output. NOTE: trailing cables typically cause vertical banding while flex cables cause horizontal banding.
Line Quality Problems Print RTL test plot, if OK, then check software Printing in the higher quality modes (best/normal)? Troubleshooting Color/deadband calibrations correct? Check the ink cartridge jet plate for debris Electrostatic Discharge from media Clean encoder strip/slide shaft/bushings Clean inside of carriage belt Ensure vacuum fan (s) are providing adequate suction Ensure correct carriage head height (67 +/-3 on inside numbers of gauge) Perform carriage vibrat
Carriage Vibration Test Troubleshooting Perform Carriage Test (under Diagnostics) to verify if carriage bushings/pads/shims are defective. Perform a carriage bushing test: Access Cartridge and manually push the carriage assembly to the left end of printer. PWR up the printer, carriage should return to station normally without error.
Line Quality Issues Troubleshooting Poor line quality is often software related (improper CAD ‘line filling’ techniques) or output mode (i.e. HP-GL/2 versus Raster mode) NOTE: Software controls dot positioning Edges of lines are not solid To Verify: have the customer send a default box drawing directly out of AutoCAD application, default line thickness should be 0.008” and should be printed clear & sharp. Carriage head strike may occur; normal head clearance is .062 - .068”.
Line Quality Issues Troubleshooting The super draft mode (or draft mode) may cause/exhibit double-image printing when processing/printing HP-GL/2 vector KKKK data – this is a known issue when printing certain file types. To correct, change print mode from Draft (or Super Draft) to Normal/Best mode. i.e. in this example the customer was using WinXp with acad2002 - Hdi driver version 7.18 - Firmware version 2.
Line Quality Issues Troubleshooting Improper line placement (or random data interference) may be attributed to driver output setting. Try switching from either HP-GL/2 mode to Raster mode or vice versa. These symptoms, varying only by file type & size, have reportedly been corrected by switching to a different output mode.
Troubleshooting Hardware Failures & Diagnostic Tests
Troubleshooting Quick Troubleshooting Checklist 1. Send RTL test file to printer to verify a hardware failure. Rotate image 900 in software for banding issues. 2. Perform all calibrations and routine maintenance. 3. Check modes and operation; check for ESD protection. 4. Re-seat all cable connections. 5. Reinitialize printer, download firmware (as applicable), clear NVRAM. 6. Replace defective subassembly.
Verifying Printer Operation Troubleshooting 1. Ensure the X-Done LED (D2) on carriage PWA. Should illuminate for 4 seconds only after power switch is turned on. If not then power supply is probably defective or trailing cable has a loose connection or is defective.
Verifying Default User Settings Re-Initialize Printer (Clear NVRAM): Troubleshooting The T-200 has a two line display. The top line displays the active menu. The bottom line displays the options for that menu. The Arrow buttons are used to scroll through the menu options. When the desired option is displayed, the Select button selects the option. 1. Press either Arrow button until “Utility Menu” is displayed on the bottom line, then press Select. 2.
Functional Problems Troubleshooting Difference in ground levels between the computer and the printer may cause the NVRAM to become corrupt. 1. Verify proper grounds from power source exist; plug computer, print server, RIP (hardware only), and printer into the same electrical outlet for local configurations. 2. Clear NVRAM and retest. 3. Add UPS or line conditioner to filter random frequency interference. 4. Verify workstation power/performance. Servers are more stable on Win 2000/XP workstations.
Noise In Image Troubleshooting Typically a bad parallel printer cable will cause noise to show up on the printed image. Replace with a IEEE 1284 Standard Parallel Printer cable. Ensure the cable length is less than 15 feet (4 meters). Parallel Cable or other connectivity problem; interference from other peripheral device (i.e. fax machine). AutoWipe is On or Ink Preheat settings are set too high.
Troubleshooting Vertical & Horizontal Banding Typically banding in both the vertical and horizontal directions indicate a faulty MPWA but could be a carriage assembly if accompanied by color shifts For slow color shifts (in printed length) that consistently repeat replace the MPWA. For registration marks that start to over spray after long printing periods (several hours) replace the carriage PWA.
Troubleshooting Initialization Failure Verify power to unit - power to main PWA Re-seat and/or replace SIMM Verify Carriage PCB D2 flashes on/off at PWR up.
Carriage Axis Failure Troubleshooting Carrier stops suddenly during initialization or during normal printing “Carriage Axis Failure” is displayed on LCD INTERNAL ERROR: SHUTDOWN CARRIAGE AXIS FAILURE
Carriage Axis Failure Is encoder strip/slide shaft damaged or dirty? Clean with NovaKlean. Is the media cutter malfunctioning? Replace to verify. Clean cutter groove. Check carrier bushings (Run PWM Test) and for lubricants on the slide shaft/carrier belt. Clean and/or replace all bushings. Troubleshooting Are the trailing cable connections at the carriage PWA and main PWA good? Are servo motor winding resistances good (3-80 ohms; check 360 degrees).
ESD Problems Troubleshooting 1. Intermittent Banding - Jet failures Display goes out or striations appear on LCD Stepper motor failure (printing in same spot)! Replace Main PWA. Verify printer grounding (check for presence of neutral to ground voltage; >2.0 VAC is incorrect) and power entry module resistance (<0.6 ohms) to Main PWA ground. Also verify proper grounds from power source exist. 2. Clear NVRAM and retest.
ESD - To protect beyond 20KV Troubleshooting Additional ESD Protection: Passive static eliminator strip (width of media) with carbon fiber brush Grounding wire with 1 M ohm resistor in-line Symptoms: Intermittent horizontal banding Improper Color Test damaged carriage PWA Installation: Obtain passive static eliminator strip with carbon fiber brush. Attach to back of unit via hinge or secure with screws. Fibers should not touch the media; allow 4 - 6 mm gap.
Servo PWM Test Troubleshooting The Servo PWM test (under diagnostics) should be performed when unexpected carriage axis errors occur, this will help identify potential weak points during carriage assembly travel. PWM: Avg 94 Max 152 Loc 21600 Cycle Count 3 NOTE: typically the maximum PWM value allowed is 212. If values are reaching near 212 levels then the carriage bushings probably need replacement, slide shaft and inside of carriage belt should be cleaned and replace the idler assembly.
Servo Motor Resistances Troubleshooting Measure brush resistance across servo motor windings to verify a short does not exist - replace servo motor if new trailing cable does not fix carriage axis error. NOTE: There is no way to verify faulty bearings but a swath shift is a classic example of an internal bearing failure. 10-12 ohms normal (3-80 ohms acceptable) The newest generation servo motor will last between 2000 and 4000 plot hours. Older servo motors (<2004) last between 1500 and 2500 plot hours.
Trailing Cable Failure Symptoms Carriage Axis Failure persists even after thorough cleaning. Check encoder strip/bushings. Erratic carrier movement at power up - small jumping. Troubleshooting During unit initialization the carriage is unable to sense one edge of the media (carrier appears to get lost). Improper paper size registered or not registers at all (No Paper Loaded message).
Troubleshooting Trailing Cable (or possibly Flex Driver Cable) Failure Symptoms Image data is incorrectly positioned on media Color bands appear randomly in color test files.
Media Skews/Stepping Problem Is media loaded correctly? Guides in place? Compatible media used? Check pinch rollers for alignment/damage Inspect stepper motor gearing/lower roller for damage/debris (ensure screws are tight). Lower roller resonance can cause repeat banding down a print. Troubleshooting Are all main PWA connections good? Are motor winding resistance’s good (7.2 - 8.
Maximum Image Skew Tolerance EXHIBIT A Assuming the media loading instructions as defined in the user manual have been followed, Exhibit A describes the maximum permissible image skew. Troubleshooting PERFECT REFERENCE RECTANGLE L2 L1 L ACTUAL OUTPUT LW The maximum skew is: 0.30% of ∆L = (L1 - L2) Example: If LW = 59.61 inches (1.51 m.), L = 48.00 inches (1.22 m.) Then: L1 should equal L2 = 76.53 inches (1.94 m.) The actual permissible skew (L1 - L2) = (.003) (76.53) = .229” (5.82 mm.
Stepper Motor Winding Resistance Troubleshooting Measure resistance across stepper motor windings to verify a short does not exist (should always verify prior to installing new Main PWA) 7.2 - 8.0 ohms 7.2 - 8.
Image Skewing (Not Media) Troubleshooting A dirty encoder strip or encoder sensor may cause an image to severely shift due to carriage losing its reference. Combined vertical banding, horizontal banding and image skewing can be cause by a dirty strip. Clean with cotton swabs and isopropyl alcohol top and bottom thoroughly.
Paper Sensor Failure - 1 Troubleshooting Error results when carrier suddenly stops at left end of unit during initialization - initialization does not complete (Blank LCD) or fails during the middle of a print job. Clean with NovaKlean or isopropyl alcohol. Carriage Media Paper sensor should sense the platen on the return trip but fails to do so - no error code given. - Clean platen surface thoroughly. - Clean paper sensor PWA on carriage. - Replace paper sensor PWA at carriage.
Paper Sensor Failure - 2 Troubleshooting 1. If media immediately is fed out rear of printer after being loaded then the autoload sensor optic path is obstructed or there is a problem with the sensor. Change pitch of sensor angle with respect to media surface. 2. If media feeds out rear of printer after carriage performs initial sensing (or printer performs a false load) then the paper sensor optic path is obstructed or the sensor is reading incorrect values. Clean platen surface and paper sensor.
Media Detection Failures Troubleshooting Carriage Paper sensor will obtain reference at right side of media, then measure left edge of media followed by the right edge of media. If carriage stops at left edge then paper sensor is malfunctioning. Carriage Paper Sensor Autoload Sensor M D L D Causes: 1. 2. 3. 4. 5.
Power Supply Failure Test power supply output voltages at plug on Main PWA: Troubleshooting Pin 1 (Red) Pin 3 Pin 2/4 +24 vdc +24 vdc GND Re-seat all power connections. Isolate each load to identify source of problem (except for carriage/trailing cable). Check servo and stepper motor winding resistance, replace respective motor if shorted. Check fuse on Power supply (<0.4 ohms resistance). Replace Power supply if D2 does not light. Check trailing cable. Replace Power supply.
Diagnostic Error Messages Troubleshooting If an error other than “Carriage Axis Failure” occurs recycle power. Temporary faults should clear; true hardware faults (or bad connections) will remain.
Cartridge Error Messages Troubleshooting z “Unrecognized Cartridges” - The Identification Chip (ID chip) on the rear of the cartridge is not properly being recognized by the main processor. Check to ensure the ID chip is in the proper location and that the dimples have been penetrated. Also verify the correct cartridges are being installed to the respective printer type.
ENCAD T-200 PARTS LIST 07_2005 Part # DESCRIPTION 205678 BELT, 36 204916 21699601 21699700 21242600 BRACKET, LOWER DRIVE SUPPORT BUSHING CLIP, LEFT BUSHING CLIP, RIGHT BUSHING PAD 209568 21761902 21511103 21517400 21215107 21949200 BUSHING SET (2) 202513 CASTERS, LOCKING, TWIN WHEEL 202512 21751201 21751000 21786000 21754500 CASTERS, NON-LOCKING TWIN WHEEL 209114-3 21754300 209578101 20638401 CARRIAGE ASSY, T-200 CARRIAGE COVER - BLACK CARRIAGE FLEX, 208 JET CARRIAGE PCB CARTRIDGE GARAGE COVE
204976 21440101 EXHAUST 210809 21756800 FERRITE FOAM, BLOCK (PLATEN) RIGHT 203870-1 FRAME TENSIONER ONLY 203405-1 IDLER ONLY 208810 22057400 KIT, HARDWARE (screws,bolts,washers) KIT, HEIGHT ALIGNMENT 202000 KNIFE DAMPER, ASSY 205462 LOOPBACK CABLE 204845-2 21429114 21825402 21491401 LOWER DRIVE ASSY, 36 FAN, ASSY(VACUUM) - RIGHT MAIN PCB, T200 MEMORY - IC, DRAM DIMM 128M PADS, MULTI PAK SERV.
22280900 SERVO MOTOR 204917-1 SHAFT, LOWER DRIVE 36, W/GEAR 204804 SLIDER LOWER (CARRIAGE) 204654 SLIDER UPPER (CARRIAGE) 203999 SPRING, COMPRESSION (IDLER) 209052 22194600 SPRING, COMPRESSION (TOP COVER) 210848-1 203556-2 210913 22152300 21750401 STABILIZER ASSY, 36 STEPPER MOTOR SUPPORT (CENTER), LOWER DRIVE SHAFT SYRINGE, REFILL W/LOUPE, ASSY TRAILING CABLE, 36 Y-ARM ASSY, 36 The most common wear and tear printer parts are shown below: 212426-00 BUSHING PADS 209568 BUSHING SET (1200 hou
Return To Technical CD Super-fast, low-cost CAD & graphics printing. The T200+ printer incorporates Encad’s best and most innovative technologies and is the only printer in its class that can print both CAD and full color photographic images. The T200+ can switch from 567 sf/hr monochrome printing to full color output at 37 sf/hr. LESS FUSS, INCREASED PRODUCTIVITY The compact and sleek design of the T200+ introduces a new simplicity in features and functionality.
SPECIFICATIONS On-demand thermal inkjet with Encad Microburst Technology Certification Ink Delivery System 30 ml foam cartridges, attachable 50 ml ink Caddy systems Ink Compatibility CAD Ink System 2 (CIS2) from Encad, new bond paper optimized ink set Cartridge Warranty Cartridges are warranted for 165 ml. The useable ink of a foam cartridge and 3 Encad Caddy systems.
