User manual

Page 11 of 13 Ethernet Extension Experts
Online Technical Services
The Enable-IT Support Portal is available 24/7. No password or user account is necessary.
Please use this support website as your first source for help as it contains an on line
knowledge base of articles, documentation, FAQ's and other problem-solving resources. This
web-based support resource provides the quickest solution to the most common technical
support issues.
http://support.enableit.com
Returning Products for Warranty Repair
Enable-IT, Inc. warrants to the original purchaser of the Product ("you" or the "End User")
that, for the four (4) year period commencing on the date the Product was purchased (the
"Warranty Period"), the Product will be substantially free from defects in materials and
workmanship under normal use and conditions. Electrical damage is not an item that is
covered under this warranty or extended warranties.
If authorized by Enable-IT to return a Product which does not conform to the warranty set
forth above, the End User must: (1) obtain a return materials authorization (RMA) number
from Enable-IT by contacting the Customer Service Dept. at 888-309-0910 between the
hours of 8:00 a.m. and 5:00 p.m. PST and otherwise fully comply with Enable-IT’s then-
current RMA policy; (2) return the Product to Enable-IT, Inc. in its original packaging freight
pre-paid; and (3) provide to Enable-IT the original receipt or bill of sale establishing the date
on which the Product was purchased.
Please ship Authorized RMAs to:
Enable-IT Processing Facility
16600 Harbor Blvd, Ste I
Fountain Valley, CA 92708
E
NABLE-IT LIMITED WARRANTY
Enable-IT warrants the Enable-IT 850 CPE Extended Ethernet solely pursuant to the
following terms and conditions.
1. PRODUCT WARRANTY
a. Express Warranty Enable-IT warrants to the original purchaser of the Product ("you" or the
"End User") that, for the four (4) year period commencing on the date the Product was
purchased (the "Warranty Period"), the Product will be substantially free from defects in
materials and workmanship under normal use and conditions. This warranty does not apply
to Products which are resold as used, repaired or reconditioned or consumables (such as
batteries) supplied with the Product. Electrical damage is not an item that is covered
under this warranty or extended warranties. Enable-IT does not make any warranty with
respect to any third party product, software or accessory supplied with or used in connection
with the Product and such third party products, software and accessories, if any, are provided
"AS IS." Warranty claims related to such third party products, software and accessories must
be made to the applicable third party manufacturer.
b. Remedies for Breach of Warranty In the event of a breach of the foregoing warranty,
Enable-IT will, in its sole discretion and at its cost and subject to the terms of the following
paragraph, repair the non-conforming Product, replace the non-conforming Product with a
new or reconditioned Product or refund of the purchase price for the Product. Any new or
Returning Products for Refund
45-Day refund applies to single kit Ethernet
Extenders only and is subject to a 15% Restocking
Fee. Shipments without valid / authorized RMA
number or sent to our corporate
Las Vegas
Address can be refused and or billed for additional
shipping.