Specifications

Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
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 The Internet/Telephony Service Provider (ISP/TSP): Your cable company provides you
access to an Internet Service Provider (ISP) and Telephony Service Provider (TSP). The ISP is
your gateway to the Internet and provides you with a pipeline to access Internet content on
the World Wide Web (WWW). The TSP provides you with telephony access to other modems
or other telephony services over the Public Switched Telephone Network (PSTN).
Check with your cable company to make sure you have everything you need to begin; they’ll
know if you need to install special software or re-configure your computer to make your cable
internet service work for you.
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can use
your gateway. You should have the following information ready (which you will find on the
sticker on the gateway):
• The serial number
• The model number
• The Cable Modem (CM) Media Access Control (MAC) address
• The Terminal Adapter (EMTA) MAC address