Phau Ntawv Qhia

EMX Industries, Inc. 10/10
OWL_Rev1.0_092220
Troubleshooting
Symptom
Possible Cause
Solution
No LEDs on
No power or faulty power
connection
1. Verify the voltage is between 12-24 VDC or
12-24 VAC using a digital multimeter.
2. Verify wires are terminated properly.
3. If voltage is present and there are still no
LEDs on, the sensor is defective.
Door is detected
Sensor is angled toward
door
1. Adjust the sensor housing away from the
door.
2. Reduce the microwave and/or infrared
sensitivity settings.
3. Adjust the microwave tilt angle.
Vibrations
Turn on Vibration Mode.
Remote control
does not respond
Device is locked
Cycle power to the sensor. The sensor can now be
configured without a code for 60 seconds.
Batteries are low
Replace batteries with two AAA batteries (in cold
weather, battery life can be reduced).
Person is mistaken
for a vehicle
Microwave sensitivity is
set too high
Lower the microwave sensitivity setting.
Sensor is mounted too
low
Mount sensor higher, 11.5 to 21.3 ft (3.5 to 6.5 m)
from the ground.
Object is detected
too late
Microwave or infrared
sensitivity is set too low
Increase the microwave and/or infrared sensitivity
setting.
Sensor aimed too low
Adjust the aim of the sensor
Infrared rows turned off
Change the infrared rows setting ( )
False activation
Vibrations, water, metal,
or non-stationary object in
the sensor’s environment
1. Decrease the microwave and/or infrared
sensitivity setting.
2. Remove the non-stationary object from the
detection area
Rain
3. Install something to prevent rain from
interfering with the sensor
Sensor not
detecting
Sensor installed too high
Mount the sensor lower, 11.5 to 21.3 ft (3.5 to 6.5
m) from the ground.
Too cold
Sensor is not suitable for use in temperatures
below -4ºF (-20ºC).
Warranty
EMX Industries, Inc. products have a warranty against defects in materials and workmanship for a period
of two years from date of sale to our customer.