User's Manual

SelectaCell
TM
Operator’s Manual – Preliminary EMS Wireless
EMS Wireless SelectaCell®-19S Manual
Confidential and Proprietary Information
IM609873-1 Rev 01
07/11/05
15
These products are covered by the following warranties:
1. General Warranty
EMS Wireless warrants to the original purchaser all standard products sold by EMS
Wireless to be free of defects in material and workmanship for the duration of the
warranty period of one (1) year from date of shipment from EMS Wireless. During the
warranty period, EMS Wireless’ obligation, at our option, is limited to repair or
replacement of any product that EMS Wireless proves to be defective. This warranty
does not apply to any product, which has been subject to alteration, abuse, improper
installation or application, accident, electrical or environmental over-stress, negligence in
use, storage, transportation or handling.
2. Specific Product Warranty Instructions
All EMS Wireless products are manufactured to high quality standards and are
warranted against defects in workmanship, materials and construction, and to no further
extent. Any claim for repair or replacement of a device found to be defective on
incoming inspection by a customer must be made within 30 days of receipt of the
shipment, or within 30 days of discovery of a defect within the warranty period.
This warranty is the only warranty made by EMS Wireless and is in lieu of all other
warranties, expressed or implied, except as to title, and can be amended only by a
written instrument signed by an officer of EMS Wireless. EMS Wireless sales agents or
representatives are not authorized to make commitments on warranty returns.
In the event that it is necessary to return any product against the above warranty, the
following procedure shall be followed:
a. Return authorization shall be received from the EMS Wireless Customer Support
prior to returning any device. Advise the EMS Wireless Customer Support of the
model, serial number, and the discrepancy. The device shall then be forwarded
to EMS Wireless, transportation prepaid. Devices returned freight collect or
without authorization may not be accepted.
b. Prior to repair, EMS Wireless Customer Support will advise the customer of EMS
Wireless test results and will advise the customer of any charges for repair
(usually for customer caused problems or out-of-warranty conditions).
If returned devices meet full specifications and do not require repair, or if non-
warranty repairs are not authorized by the customer, the device may be subject
to a standard evaluation charge. Customer approval for the repair and any
associated costs will be the authority to begin the repair at EMS Wireless.
Customer approval is also necessary for any removal of certain parts, such as
connectors, which may be necessary for EMS Wireless testing or repair.