User's Manual

EMS Wireless Operator’s Manual
EkoLite II
7
In the event that it is necessary to return any product against the above
warranty, the following procedure shall be followed:
Return authorization shall be received from the EMS Wireless Customer
Support Department prior to returning any device. Advise the EMS Wireless
Customer Support Department of the model, serial number, and the
discrepancy. The device shall then be forwarded to EMS Wireless,
transportation prepaid. Devices returned freight collect or without
authorization may not be accepted.
Prior to repair, EMS Wireless Customer Support will advise the customer of
EMS Wireless test results and will advise the customer of any charges for
repair (usually for customer caused problems or out-of-warranty conditions).
If returned devices meet full specifications and do not require repair, or if
non-warranty repairs are not authorized by the customer, the device may be
subject to a standard evaluation charge. Customer approval for the repair
and any associated costs will be the authority to begin the repair at EMS
Wireless. Customer approval is also necessary for any removal of certain
parts, such as connectors, which may be necessary for EMS Wireless testing
or repair.
Repaired products are warranted for the balance of the original warranty
period, or at least 90 days from date of shipment.
Limitations of Liabilities
EMS Wireless' liability on any claim of any kind, including negligence, for
any loss or damage arising from, connected with, or resulting from the
purchase order, contract, or quotation, or from the performance or breach
thereof, or from the design, manufacture, sale, delivery, installation,
inspection, operation or use of any equipment covered by or furnished under
this contract, shall in no case exceed the purchase price of the device which
gives rise to the claim.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, EMS WIRELESS MAKES NO
WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, WITH RESPECT TO
ANY GOODS, PARTS AND SERVICES PROVIDED IN CONNECTION WITH
THIS AGREEMENT INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. EMS WIRELESS SHALL NOT BE LIABLE FOR ANY OTHER