User's Manual Part 6

Page 7-97
3 Mar 2017
23-15-29
SYSTEM DESCRIPTION AND INSTALLATION MANUAL
JetWave™ System
© Honeywell International Inc. Do not copy without express permission of Honeywell.
2 Make sure that the connecting equipment is operating correctly.
3 Check the wiring.
(i) Make sure that the system has the correct software
loaded. The GUI screen has a
Software Validity Flag, which if it is clear, then ALL system software is OK. If so, do as
follows:
1 Check for LRU software errors.
2 Check for LRU hardware/software incompatibilities.
3 Validate the system has the correct overall software load by validating the software
version of each LRU that matches with the expected system configuration. Valid
system configurations are defined for each Black Label software release and
communicated via the service bulletin process.
7.4 Incorrect Navigation Data
(1) If the system is reporting labels missing, do as follows:
(a) Check that the APM is configured to have co
rrect labels on the correct bus.
(b) Make sure that the labels are present on the bus.
(2) If the system is reporting an incorre
ct label status on the bus (FW, NCD, FT), do as follows:
(a) Wait for equipment providing the labels to report Normal Operation.
7.5 System Will Not Connect to the Network
(1) View the AES Home and Status Info Page Figure 6-3 to see reason transmission is muted
and address the reasons.
(2) If the Radome is not installed, visually mak
e sure that the Antenna is pointing toward the
proper I-5 Satellite for the region.
(3) Make sure the system is not limited by geographical restraints.
The system can only transmit in authorized areas and will report if it
cannot transmit for this
reason.
(4) Make sure you have clear line of sight to the satellite.
(
5) Make sure the system has been activated by the ISP.
Activation should be checked by
contacting the ISP provider to ensure service is active before commencing with testing.
(6) Make sure that the system is not configured for data load
ing. The system will not transmit
while the local data enable input is closed to ground.
7.6 Connectivity of Each Ethernet Port
NOTE: The JetWave™ system configuration files can be updated in the field. Honeywell can create
a new system configuration file if needed. On completion of AES system installation
activities, the installer can view and verify the AES configuration settings through the GUI
as described in this section.
Draft as of 31 May 2017