User Manual Part 3

Page 3-27
16 Sep 2015
23-15-29
SYSTEM DESCRIPTION AND INSTALLATION MANUAL
JetWave™ System
© Honeywell International Inc. Do not copy without express permission of Honeywell.
(1) If the system is reporting labels missing, do as follows:
(a) Check that the APM is configured to have correct labels on the correct bus.
(b) Make sure that the labels are present on bus.
(2) If the system is reporting an incorrect label status on the bus (FW, NCD, FT), do as follows:
(a) Wait for equipment providing the labels to report Normal Operation.
C. System Will Not Connect to the Network
(1) View the AES Home and Status Info Page Figure 3-7 to see reason transmission is muted
and address the reasons.
(2) Make sure the system is not limited by geographical restraints.
The system can only transmit in authorized areas and will report if it cannot transmit for this
reason.
(3) Make sure you have clear line of sight to the satellite.
(4) Make sure the system has been activated by the ISP.
(5) Make sure that the system is not configured for data loading.
The system will not transmit while the local data enable switch is closed.
D. Connectivity of Each Ethernet Port
NOTE:
The JetWave™ system configuration files are update by the field. The creation files are not
loaded by the field. This is done at the factory as part of production process with a
Honeywell proprietary tool. Honeywell can be contacted for generating the creation file. On
completion of AES system installation activities, the installer can view and verify the AES
configuration settings through the GUI as described in this section.
To view and verify the AES system configuration, a web based GUI is supplied. The JetWave™
Ethernet configuration data can be viewed and verified by navigating to the “Contents of Aircraft
Services Configuration Files” page from "Configuration Files" under the Other Information & Control
menu. Figure 3-8 shows the typical configuration file Information page.
The network status and the VLAN ID can be viewed as shown in Figure 3-16.
The IP address assigned can be viewed by pressing the “Display” tab of Contents of Aircraft
Configuration File as shown in Figure 3-17.