User's Manual

Table Of Contents
SYSTEM DESCRIPTION, INSTALLATION, AND MAINTENANCE MANUAL
eNfusion® HSD-440 Mark 2 Terminal
23-15-30 B-2
3 JUN 10
4. Is all cabling attached correctly and securely?
Broken connections and improper cabling are the most common causes of HSD-440
Mark 2 Terminal malfunctions. Before proceeding with testing and troubleshooting,
complete the following checks:
Check that all cables and wiring are routed and connected correctly and securely.
Make sure that the terminal is installed with the correct power source.
Verify that all external user and networking devices (for example: TAs, routers,
fax, telephones, computers) are connected and configured properly.
5. Have any changes to the system been made?
For previously installed and functional terminals, make note of any changes made
to the system since the last time the terminal functioned without problems.
Were any new devices or systems connected to the terminal?
Have any connecting devices or equipment been removed or replaced? If so,
check that all new or replaced connections are attached and configured correctly.
Have you changed service providers or re-configured the system in any way?
6. Are your Primary and Secondary LES/GES Access Codes programmed for all
ORs?
The system default for LES/GES access codes is set to 0 (zero), which must be
configured to valid LES/GES access codes before operation. Refer to
"System
Operation" on page 2-1 for details.
7. Was the operational mode of the system strapped or configured correctly?
Verify that the system mode wiring straps match the installation configuration mode.
8. Are the SIM cards activated?
Activate report 69 and check that the OC column of the report shows ATCH (attached)
then dial a SBB call.
9. Is the APN set?
Verify that the APN is set.
1. Navigate to Menu 3 in the Maintenance Port Utility.
2. In the list of ORT parameters, navigate to and type the number next to the
miscellaneous EEPROM settings.
3. To view or set the APN, type the number next to the APN and then press ENTER.
10.Are GES preferences correctly set?
To verify GES preferences:
1. Navigate to Menu 3 in the Maintenance Port Utility.
2. In the list of ORT parameters, navigate to and type the number next to the Ocean
Region parameters.